Account Manager, Co-Pack

Make a Difference in YOUR Career! 

Our vision is both simple and ambitious: to put our drinks on every table. 

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. 

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it’s our people’s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best. 

Stop and think: how would  YOU  put our drinks on every table? 

Summary Description:

Reporting to the Sr. Director, Co-Pack Sales - Coke, the Account Manager, Co-Pack you will be accountable for the ongoing growth and development of partnerships with specific attention to support our largest customer relationship - Coke. In addition to support the Coke relationship, you will have direct responsibility of two manufacturing facilities dedicated to Coke production. To deliver this you will develop a clear understanding of Refresco’s current capabilities and capacities, and a set of strategies, that are aligned with the overall business objectives, and match them to your customer’s current volume needs and potential new opportunities. You will be accountable for maximizing our profit through a return on current assets, and by driving additional synergies, reviewing and identifying above allowable waste/losses and focused cash flow generation.

Key Accountabilities:

The following are essential duties and responsibilities for this position:

Account Management:

• Work as part of a highly motivated dynamic sales team, to drive the sales initiatives of the organization.


• Serve as primary customer contact for technical and business issues related to assigned or potential customers (Coke)

New Business:

• Always be looking for additional production opportunities within the Refresco manufacturing network to expand the Coke and Fairlife volume opportunities


• Develop a ‘hit list’ of potential brand/capabilities that meet those needs. Develop customer outline or “profile” that captures critical data that can be used by the co-pack sales team

Project Management:

• Interface with all appropriate internal functions to work through the on-boarding process for new business opportunities including new items for the entire Coke portfolio of brands.


• Validate the ongoing execution of supply chain processes by interfacing with customer and internal supply chain team. Ensure proper strategies for raw material and finished good planning & inventories and waste management.


• Submission of all Coke ACEs – Management of multiple systems

Information Provision:

• Provide forecasting validation for our internal requirements and collaborative feedback to customers as required.


• Provide ongoing analysis regarding customer performance to prior year, to plan and to current forecast where applicable.


• Work with co-pack sales team in preparation of monthly, quarterly and annual sales projections and assist in the formation of annual sales budget.


• Review Key Performance Indicators and provide feedback or corrective action recommendations as required.

Functional Job Duties:

• Establish, develop and maintain business relationships with current customers.


• Research sources for developing prospective customers opportunities and gather critical information to help determine their potential.


• Take an active role in understanding key contractual requirements and legal terminology for the development of customer supply agreements.


• Communicate and coordinate sales activities with marketing, sales management, finance, operations, logistics and technical services as required.


• Expedite the resolution of customer problems working cooperatively with internal and external team members as required.


• Working collectively with our team, help develop a competitive landscape (including customer insourcing) summary which identifies advantages and potential gaps that if closed would aid in increasing sales.


• Analyze historical and current shipment data and develop strategies to improve business planning.


• Identify market trends within the total category to remain current with developments.


• Develop and maintain positive relationships with customers to gain trust and understanding.


• Take a lead role in the budgeting and forecasting processes, including variance analysis.


• Supply management with oral and written reports as required on customer needs, problems, interests, competitive activities and potential for new products or sales opportunities.


• Verify the execution and reasonableness of customer specific periodic customer billings – DMR, Downtime, Trials and other ad hoc invoices. Support Finance and Accounting’s completion of invoices and bring to a close with customer.

Skills/Qualifications:

• Outstanding sales and negotiation skills.


• Must demonstrate excellent problem solving ability and be results oriented.


• Be able to work independently and within a team environment possessing excellent communication skills.


• Excellent organizational, time and project management skills.


• Curiosity - Possess the ability to analyze and understand financial information around costing, operations, P&L modeling and forecasting.


• Ability to travel for onsite customer, manufacturing facilities and team meetings as required. Travel requirements will average 20- 25% of the time, however may exceed 50% at times.

Education and Experience:

• BS or BA degree in business, sales management or related discipline


• Ideally possess minimum of 3 to 5 years progressive commercial experience working with a CPG company.


• An awareness of supply chain and manufacturing operations

Working Conditions:

• Physical – Continuously sitting for prolonged periods, as the job is administrative in nature. Also will tour many manufacturing facilities.


• Visual/Sensory – This position requires attention to detail, requiring attention with one or two senses at a time.


• Work environment – Work and environment fasted paced, requiring ability to remain focused under pressure.


• Mental Stress – There is pronounced pressure from deadlines, project management, accuracy or similar demands.

Competencies:

Demonstration of excellence in the following sales competences:

• Preparation & Planning


• Consulting


• Listening & Collaborating


• Presenting


• Negotiating


• Closing & Contract Development


• Partnership Development

A Career with Refresco 

Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you’ll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work.

Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits:  

• Medical/Dental/Vision Insurance    


• Health Savings Accounts and Flexible Spending Accounts  


• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance 


• Short-term disability and long-term disability   


• Pet Insurance  


• Legal Benefits  


• 401(k) Savings Plan with Company Match  


• 12 Paid Holidays


• Vacation Days and Paid Sick Time Off Days


• Well-being Benefit 


• Discount and Total Reward Programs 

Join Refresco TODAY and enjoy a rewarding CAREER!   

Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc.  Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.  

Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees.  

As part of our commitment to efficiency and fairness in the hiring process, we utilize artificial intelligence (AI) technologies to assist in evaluating applications. AI may be used to analyze qualifications, match skills with job requirements, and support decision-making. However, all hiring decisions involve human oversight to ensure a fair and comprehensive assessment of candidates.

Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.