Analytics Manager, Marketplace

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, modernising and digitalising the process to help collectors pursue their passions. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items and employ more than 3,000 people across headquarters in Santa Ana, California and offices worldwide. Overview We are hiring an Analytics Manager, Marketplace to join our Marketplace team. The team is responsible for the strategy and execution of scaling our marketplace businesses, specifically focusing on PSA Partner Offers and consignment on eBay. The ideal candidate is an independent thinker with a bias for action, and is equal parts analytical, strategic, and entrepreneurial. Responsibilities Develop and own reporting and insights focused on customer activation and retention. Conduct in‑depth analyses to identify opportunities to optimise existing customer experience flows, identify new opportunities, and inform business strategy; synthesize findings and make recommendations to stakeholders. Partner with data platform, marketing and product teams to define key metrics necessary to meet business objectives. Build automated reports and dashboards to evaluate business performance and provide actionable insights to executives and stakeholders. Use the strategic insights you identify to lead and manage growth and retention initiatives for the business. Qualifications 5+ years of experience in a relevant product, data, or analytics role, preferably with experience in consumer technology. Marketplace or e‑commerce background is a huge plus. Expert experience pulling large, complex datasets using SQL and building data abstractions to support reporting and analysis; experience building data pipelines with dbt is a plus. Self‑starter and natural problem solver who thrives in dynamic, fast‑paced environments. Familiarity with data visualisation tools like Tableau, Lightdash, Mode, Looker, etc. Deeply analytical thinker passionate about using data to drive impact for customers and the business. Excellent written and verbal communication skills; highly organised and detail oriented. Bachelor’s degree required; Master’s degree or equivalent in a quantitative field strongly preferred. Highly autonomous, great with ambiguity, bias for action (marketplace or e‑commerce background a huge positive / borderline requirement). Salary Salary range: $105,611 - $171,462 (actual compensation varies based on a variety of non-discriminatory factors). May be eligible for bonuses, commissions, or other forms of compensation. Benefits Health insurance: Medical, Dental, and Vision for all full-time employees. Additional benefits: Fertility, commuter, and educational assistance for full-time employees. 401(k) matching plan for employees. Flexible time-off for all salaried employees. Ten paid company holidays for full-time employees. Employee discounts on select grading services for approved submissions. Flexible schedules with varying shifts. Equal Employment Opportunity We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. If you require an accommodation to apply or interview with us due to a disability or special need, please email View email address on click.appcast.io. #J-18808-Ljbffr Collectors Universe, Inc.