Master Scheduler

Master Scheduler

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What's Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Location: Conyers, GA

What we're looking for:

We are looking for a Master Scheduler who will be responsible for developing, maintaining, and executing the master production schedule to ensure customer demand, inventory objectives, and manufacturing capacity are aligned. This role serves as the central coordination point between Sales, Customer Service, Procurement, Production, Engineering, and Warehouse Operations to optimize material flow, production efficiency, and on-time delivery performance.

The Master Scheduler analyzes demand forecasts, inventory levels, production capacity, and supplier constraints to create executable schedules that support operational and financial goals

Maintains close collaboration with Production Planning to secure the schedules are followed, highlighting direction changes, and enforcing production deadlines.

We are looking for an individual that has:

Passion for and experience managing processes through operations, and an individual that can gain credibility as a business partner

• Business acumen and a passion for making a difference in the business
• The ability to drive processes across a system, see trends and analyze data

What you'll be responsible for in this role:

Production Planning & Scheduling

• Develop and maintain the Master Production Schedule (MPS) based on customer demand, forecasts, and inventory targets.
• Translate sales forecasts and customer orders into detailed production schedules.
• Balance production requirements against labor, machine, and material capacity constraints.
• Monitor schedule adherence and adjust plans as required to meet changing business conditions.
• Conduct finite and infinite capacity planning analyses.

Demand & Inventory Management

• Collaborate with Sales and Customer Service to understand customer demand trends.
• Maintain appropriate inventory levels while minimizing excess and obsolete inventory.
• Monitor inventory health, safety stock levels, and replenishment requirements.
• Support Sales & Operations Planning (S&OP) processes.

Cross-Functional Coordination

• Coordinate closely with Procurement to ensure material availability.
• Partner with Manufacturing leadership to identify bottlenecks and capacity limitations.
• Communicate schedule changes and priorities across departments.
• Support Engineering and Quality teams during product introductions or process changes.

ERP/MRP Management

• Maintain accurate planning parameters within ERP/MRP systems.
• Review MRP recommendations and take appropriate planning actions.
• Ensure master data integrity including lead times, BOMs, routing information, and planning settings.
• Generate and analyze production planning reports.

Performance Monitoring

• Track and report key scheduling and operational metrics.
• Analyze production performance against schedule.
• Identify opportunities to improve schedule stability and manufacturing throughput.
• Lead continuous improvement initiatives related to planning and scheduling processes.

Key Performance Indicators (KPIs)

• On-Time Delivery (OTD)
• Schedule Attainment
• Production Schedule Adherence
• Inventory Turns
• Inventory Accuracy
• Past Due Orders
• Capacity Utilization
• Customer Service Level
• Manufacturing Throughput
• Forecast Accuracy
• Supplier Material Availability
• Excess & Obsolete Inventory Reduction

What are the basic qualifications?

• Bachelor's degree in Supply Chain Management, Operations Management, Business, Engineering, or related field preferred
• 10+ years of production planning, scheduling, supply chain, or manufacturing operations experience.
• Experience in a discrete manufacturing environment preferred.
• Strong understanding of MRP/ERP systems.
• Experience participating in S&OP processes

Technical Skills

• Master Production Scheduling (MPS)
• Material Requirements Planning (MRP)
• Capacity Planning
• Demand Planning
• Inventory Management
• ERP Systems (SAP, Oracle, JD Edwards, Epicor, Microsoft Dynamics, etc.)
• Advanced Microsoft Excel and data analysis

Leadership & Business Skills

• Strong analytical and problem-solving abilities
• Excellent organizational skills
• Ability to manage competing priorities
• Strong communication and collaboration skills
• Data-driven decision-making
• Continuous improvement mindset

What are the preferred qualifications?

• Supply Chain Bachelor's, Master's degree or APICS certification
• Minimum of five (5) years combined experience in Supply Chain and/or Logistics and/or Manufacturing
• Minimum of three (3) years combined experience with Production Planning and/or Lean Production Systems
• Minimum of five (5) years' experience in planning for multiple production lines
• Lean / Six Sigma experience
• Experience managing a team including hiring and retention, performance reviews,
• APICS Certified in Production and Inventory Management (CPIM) or APICS Certified Supply chain Professional (CSCP) a plus Lean or Green Belt Six Sigma certification a plus

To be a great fit for the role:

• Team player able to work well across business operations and develop strong business teams
• Demonstrated ability to influence teams and programs regarding quality, productivity and/or customer service
• Ability to work on multiple projects with limited direction
• Demonstrated ability to analyze problems drive to sustainable resolution
• Strong interpersonal and communication skills to act as a catalyst for building organizational effectiveness and efficiency
• Advanced skills in Microsoft Office Suite (Excel, PowerPoint, Word, and Outlook)
• Ability to successfully manage multiple tasks and priorities and quickly adapt in a fast-paced high-energy environment

How We Define Our Values and Why You Should Join Our Team:

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It's our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It's our unwavering commitment to maintaining our values that defines who we are as a Company.

• Collaborative Entrepreneurial Spirit
• Winning Through Customers
• Respects and Values People
• Expectations for Results
• High Ethical Standards, Openness, and Trust

What's in it for you?

• Medical, Dental, and Vision
• 401k Retirement Plan
• Flexible Spending
• Paid Holidays