GC Retail Lessons Department Coordinator Store 251

Position Overview Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non‑musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first while fulfilling our mission. As a Lessons Lead, you will be responsible for ensuring a great experience for all customers and students by selling lesson and rehearsal packages, assisting customers with questions, and providing tours of the Lessons facility. Responsibility and Duties Increase student count within the lesson program by driving and maintaining sales and promotional programs. Sell rehearsal space. Communicate with parents and students, ensuring an overall positive experience. Provide guidance to instructors, managing both teaching and non‑teaching schedules, and coordinate lessons schedules with instructor availability. Maintain and increase curriculum sales. Ensure systems are functioning properly. Maintain the lesson and rehearsal schedules for the facility. Perform additional duties as assigned. Key Characteristics Customer Focus : Understands customer service principles and provides an excellent customer experience; approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers; able to handle service issues. Interpersonal Communication : Communicates clearly and courteously through written and verbal means with diverse stakeholders at all levels. Organizational Skills : Utilizes time, energy, and resources to remain on track and meet goals; manages multiple tasks with attention to detail in a fast‑paced environment. Performance Management : Leads, manages, and mentors others; provides constructive feedback; can manage a geographically dispersed team. Required Qualifications 3+ years of relevant work experience in musical instruction (admin, retail, non‑instruction, etc.). Ability to lift up to 25 lbs. Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook). Preferred Qualifications Associate’s Degree. Skilled understanding of Guitar Center retail systems and processes. Benefits Medical, Dental, and Vision coverage 401(k) with company match Mental health support Paid sick, holiday, and vacation time Employee discount program Tuition reimbursement options Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation by calling View phone number on click.appcast.io or emailing View email address on click.appcast.io. #J-18808-Ljbffr The Guitar Center Company