Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Onsite Service Management Senior Specialist - Incident & RCA

Federal Reserve Bank (NY)

The Federal Reserve Bank of Atlanta is seeking a Service Management Senior Specialist to advance the SMO and support FRFS products such as Fedwire, ACH, Check, FedLine, FedNow, and FedCash. You will analyze incidents, drive root-cause investigations, and lead improvements across enterprise teams to ensure reliable payment services nationwide.

Key responsibilities include incident/problem management, knowledge base development, and on-call participation within a rotating schedule.

#J-18808-Ljbffr
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Onsite Service Management Senior Specialist - Incident & RCA in Atlanta, GA vacancy
  •  ...Inspire Brands is seeking a Senior Incident & Problem Management Analyst to harmonize Incident, Major Incident...  ...Problem Management across Shared Services. You will serve as Incident Commander...  ...communications. The role also drives RCA, corrective actions, and long-term improvements... 
    Senior

    Inspire Inc

    Atlanta, GA
    3 days ago
  •  ...Reserve Bank of Atlanta is seeking a Service Management Senior Specialist to join the Enterprise-wide Service...  ...(SMO). You will support and analyze incidents, problems, events, requests, and changes...  ...and customer experience. Onsite work is required with a rotating on-... 
    Senior

    Federal Reserve Bank (NY)

    Atlanta, GA
    2 days ago
  •  ...026-09-24As a Sr IT Project Management Specialist here at Honeywell, you will...  ...Collaborating closely with senior executives and cross-functional...  ...be prepared to work 100% onsite M-FQualificationsYOU MUST HAVE...  ...sectors with a broad portfolio of services, solutions, and products,... 
    Senior
    Temporary work
    Flexible hours

    Honeywell

    Atlanta, GA
    1 day ago
  •  ...tr th, tr td {} tr th {}Senior Technology Specialist – ITJob PositionSenior Technology...  ...technologies, storage management, automation, and...  ...teams to align infrastructure services with business requirements...  ...requirements.Participate in incident management, root cause analysis... 
    Senior
    Work at office

    Infosys Technologies

    Atlanta, GA
    4 days ago
  • $7.5k

     ...Benefits may vary by location, position, employee classification, and eligibility.Qualifications 5+ years of experience in IT project management, including at least experience in a leadership or managerial role.3+ years of experience in inspiring and mentoring a high-... 
    Senior
    Temporary work
    Worldwide

    On Time Hire

    Atlanta, GA
    23 hours ago
  •  ...Job Title: Senior Manager, Account Service Management Reports To: Head of Services, Americas About Geek+...  ...complex, mission‑critical operational incidents (S1/S2 system outages). Take full ownership...  ...ensuring clear Root Cause Analysis (RCA) and Corrective Request (CR)... 
    Senior
    Contract work
    Local area

    Geek+

    Atlanta, GA
    3 days ago
  •  ...Daikin Applied is seeking a Building Automation and Controls Manager in Marietta, GA onsite. Lead business development, project development, and engineering efforts to scale the controls organization across districts. Manage resources, coach staff, and coordinate with... 
    Senior

    Daikin Applied

    Atlanta, GA
    1 day ago
  •  ...CorDx in Atlanta, GA is seeking a Senior QA Manager to lead the QA team in a fast-growing biotech environment. This onsite role focuses on maintaining compliance with FDA 21 CFR Part 820, ISO 13485, and robust quality systems. You will drive audits, CAPAs, and continuous... 
    Senior

    CorDx

    Atlanta, GA
    1 day ago
  •  ...Humana Inc. is seeking a senior product leader to own and drive the Service Operations product portfolio, spanning Incident, Major Incident, Problem, and Knowledge Management. You will partner with engineering, operations, and business stakeholders to design solutions... 
    Senior
    Remote work

    Humana

    Atlanta, GA
    3 days ago
  •  ...consulting firm in Atlanta is seeking a Senior Administrative Assistant to provide expert...  ...enhance efficiency. Responsibilities include managing complex schedules, coordinating high-...  ...organizational skills are required. This is an onsite position based in Forest Park, Georgia.... 
    Senior
    Work at office

    4P Consulting Inc

    Atlanta, GA
    4 days ago
  • $142.9k - $266k

    Cyber Incident Response Business Development Senior ManagerThe Opportunity:Join a team to contribute...  ...developing and managing strategic relationships across...  ...retainers, and cybersecurity service providersExperience with...  ...the needs of the role.Onsite: If this position is listed... 
    Senior
    Full time
    Contract work
    Part time
    Local area
    Remote work

    Booz Allen Hamilton

    Atlanta, GA
    2 days ago
  •  ...Accounts Receivable from our Atlanta Global Support Center, with onsite work four days a week. The role drives close, reporting, and...  ...teams, and scale processes through automation while ensuring SOX-compliant controls and top-tier service to #J-18808-Ljbffr
    Senior

    IRB USA Inspire Resources

    Atlanta, GA
    23 hours ago
  •  ...Knight is seeking an IT Support Senior Specialist based in Atlanta to provide technical...  ..., reporting to the IT Support Manager. Responsibilities include incident documentation, escalation handling...  .... Requires strong customer service, teamwork, and travel as needed.... 
    Senior

    Holland & Knight

    Atlanta, GA
    3 days ago
  •  ...Senior Social Media SpecialistWe are seeking a talented individual...  ...through a white-glove service model.Translate business priorities...  ...leaders.Excellent stakeholder management skills, with the ability to...  ...their local office or working onsite with clients at least three days... 
    Senior
    Work at office
    Local area
    Remote work
    Flexible hours
    3 days per week
    1 day per week

    Mercer France

    Atlanta, GA
    2 days ago
  •  ...EY in Atlanta seeks a Senior Analyst for Integrated Risk Management (Archer) to support risk platforms and governance. You will work within the IRM service center delivering risk management solutions and technology-enabled services to clients, including Archer and ServiceNow... 
    Senior

    EY

    Atlanta, GA
    2 days ago
  •  ...Adobe tools. The ideal candidate will have over 10 years of experience, preferably in retail environments, and a background from tier-1 consulting firms. The position requires strong communication skills and the ability to work onsite three days a week. #J-18808-Ljbffr... 
    Senior
    3 days per week

    Gracemark Solutions

    Atlanta, GA
    4 days ago
  • $150k - $200k

     ...benefits. About the Position We are seeking an experienced Senior Project Manager to lead the project management effort for a $700M+...  ...preferred but not mandatory . ~ Willingness to work full-time onsite along the Gulf Coast of Alabama/Florida . ~ Ability and... 
    Senior
    Daily paid
    Full time
    For contractors
    For subcontractor

    Kimmel and Associates

    Atlanta, GA
    3 days ago
  • $142k

    Microsoft is hiring a Senior Security Project Manager for the Security team. Location: Atlanta, GA, US. Work arrangement: onsite. Your Match How well this role fits your profile. Confirmed H-1B sponsor. The Department of Labor record shows filings under MICROSOFT CORPORATION... 
    Senior
    H1b

    Microsoft

    Atlanta, GA
    1 day ago
  • $150.1k - $227k

     ....The Customer Success Manager, Senior Manager is a highly strategic...  ...Florida)Financial Services (FINS) - Works with...  ...and Case Oversight & Incident Management processes when...  ...and access automated RCA reports for specific...  ...App Builder, Data 360 Specialist, Agentblazer, CPQ Specialist... 
    Senior
    Full time
    Work at office
    Remote work
    Flexible hours
    3 days per week

    Salesforce

    Atlanta, GA
    2 days ago
  • $40 - $50 per hour

    A leading engineering services firm is seeking a part-time Senior Traffic Incident Management Specialist in Atlanta, GA. The role involves leading statewide TIM activities, managing programs, and providing technical assistance for incident management initiatives. Candidates... 
    Senior
    Hourly pay
    Part time

    AtkinsRéalis

    Atlanta, GA
    3 days ago
  • VXI Global Solutions is seeking a Senior Customer Support Chat Specialist (Level 1) for an onsite role in Morrow, GA. You will assist customers via email...  ...inquiries end-to-end, and maintain high-quality service while managing multiple priorities. The ideal candidate will... 
    Senior

    Jobs for Humanity

    Morrow, GA
    3 days ago
  • $100k - $120k

     ...infrastructure by performing proactive routines that ensure service impacts are avoided. Staff members also interact with customers...  ...service when necessary.Problem ManagementSolutions for Incident Management from Case Study evaluations. This includes development of the... 
    Senior
    Full time

    Black Knight Financial Services

    Atlanta, GA
    2 days ago
  • DescriptionThe Senior Project Controls Specialist leads project controls processes and consults with the project management team to ensure client satisfaction. Presents schedule and budget status reports to project management team and client.Validate proper set-up and... 
    Senior
    Contract work
    For contractors
    Work at office

    Burns & McDonnell

    Atlanta, GA
    3 days ago
  •  ...detailed credit analyses as needed for upper management regarding credit approvals. Explains...  ...to the financial plan and to the service level agreement productivity and efficiency...  ...justification for the recommendations to senior analysts for feedback or further presentation... 
    Senior
    Worldwide

    Global Payments

    Atlanta, GA
    3 days ago
  •  ...workloads onto Amazon Elastic Container Service (Amazon ECS), Amazon Elastic Kubernetes...  ...and partners.About the TeamThe Worldwide Specialist Organization (WWSO) is part of AWS Specialist...  ...with presentations and speaking with executives, IT, management, and developers... 
    Senior
    Worldwide

    A W S

    Atlanta, GA
    2 days ago
  •  ...Advisory.KPMG is currently seeking a Specialist Director, Service Management Office (SMO) - Cyber Engagement to...  ...value realization; serve as the senior operational interface among client...  ...executive reporting across SLAs/KPIs, incidents, backlog, capacity, financials, risks... 
    Contract work
    H1b
    Work at office
    Local area

    KPMG

    Atlanta, GA
    1 day ago
  • $74.06 - $76 per hour

     ...Senior Linux EngineerOur client, a leading independent investment management firm, is seeking an experienced Senior Linux Engineer for...  ...Atlanta, GA. This role is hybrid, onsite 4 days per week.The...  ...that power critical business services across the organization. We work... 
    Senior
    Contract work

    Corps Team

    Atlanta, GA
    3 days ago
  •  ...expertise in property management, investment...  ...and construction services in institutional-...  ...supporting or managing Senior Housing...  ...initiatives, including incident reporting,...  ...including maintenance specialists.TRAVEL / PHYSICAL...  ...company performance.Onsite Property... 
    Senior
    Full time
    Work at office
    Local area
    Immediate start
    Afternoon shift

    Greystar

    Atlanta, GA
    4 days ago
  • $140k - $160k

     ...product information work smarter. We are now looking for a Senior Account Manager to join our team in the United States. About the role As a...  ...role requires up to 25% travel to support customer meetings, onsite engagements, industry events, and internal team gatherings.... 
    Senior
    Full time
    Temporary work

    Inriver

    Atlanta, GA
    23 hours ago
  • $175.7k - $241.3k

     ...Sr. Cinema Sales & Partner Manager, NA Location: San Francisco, California,United States,...  ...States Department: Sales Work Location: onsite Join the leader in entertainment innovation...  ...devices. The Opportunity Dolby is seeking a Senior Sales Manager, Cinema Products to drive... 
    Senior
    Full time
    Worldwide
    Flexible hours

    Dolby Laboratories

    Atlanta, GA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Onsite Service Management Senior Specialist - Incident & RCA. Be the first to apply!