Onsite Service Management Senior Specialist - Incident & RCA
Federal Reserve Bank (NY)
The Federal Reserve Bank of Atlanta is seeking a Service Management Senior Specialist to advance the SMO and support FRFS products such as Fedwire, ACH, Check, FedLine, FedNow, and FedCash. You will analyze incidents, drive root-cause investigations, and lead improvements across enterprise teams to ensure reliable payment services nationwide.
Key responsibilities include incident/problem management, knowledge base development, and on-call participation within a rotating schedule.
#J-18808-Ljbffr- ...Inspire Brands is seeking a Senior Incident & Problem Management Analyst to harmonize Incident, Major Incident... ...Problem Management across Shared Services. You will serve as Incident Commander... ...communications. The role also drives RCA, corrective actions, and long-term improvements...Senior
- ...Reserve Bank of Atlanta is seeking a Service Management Senior Specialist to join the Enterprise-wide Service... ...(SMO). You will support and analyze incidents, problems, events, requests, and changes... ...and customer experience. Onsite work is required with a rotating on-...Senior
- ...026-09-24As a Sr IT Project Management Specialist here at Honeywell, you will... ...Collaborating closely with senior executives and cross-functional... ...be prepared to work 100% onsite M-FQualificationsYOU MUST HAVE... ...sectors with a broad portfolio of services, solutions, and products,...SeniorTemporary workFlexible hours
- ...tr th, tr td {} tr th {}Senior Technology Specialist – ITJob PositionSenior Technology... ...technologies, storage management, automation, and... ...teams to align infrastructure services with business requirements... ...requirements.Participate in incident management, root cause analysis...SeniorWork at office
$7.5k
...Benefits may vary by location, position, employee classification, and eligibility.Qualifications 5+ years of experience in IT project management, including at least experience in a leadership or managerial role.3+ years of experience in inspiring and mentoring a high-...SeniorTemporary workWorldwide- ...Job Title: Senior Manager, Account Service Management Reports To: Head of Services, Americas About Geek+... ...complex, mission‑critical operational incidents (S1/S2 system outages). Take full ownership... ...ensuring clear Root Cause Analysis (RCA) and Corrective Request (CR)...SeniorContract workLocal area
- ...Daikin Applied is seeking a Building Automation and Controls Manager in Marietta, GA onsite. Lead business development, project development, and engineering efforts to scale the controls organization across districts. Manage resources, coach staff, and coordinate with...Senior
- ...CorDx in Atlanta, GA is seeking a Senior QA Manager to lead the QA team in a fast-growing biotech environment. This onsite role focuses on maintaining compliance with FDA 21 CFR Part 820, ISO 13485, and robust quality systems. You will drive audits, CAPAs, and continuous...Senior
- ...Humana Inc. is seeking a senior product leader to own and drive the Service Operations product portfolio, spanning Incident, Major Incident, Problem, and Knowledge Management. You will partner with engineering, operations, and business stakeholders to design solutions...SeniorRemote work
- ...consulting firm in Atlanta is seeking a Senior Administrative Assistant to provide expert... ...enhance efficiency. Responsibilities include managing complex schedules, coordinating high-... ...organizational skills are required. This is an onsite position based in Forest Park, Georgia....SeniorWork at office
$142.9k - $266k
Cyber Incident Response Business Development Senior ManagerThe Opportunity:Join a team to contribute... ...developing and managing strategic relationships across... ...retainers, and cybersecurity service providersExperience with... ...the needs of the role.Onsite: If this position is listed...SeniorFull timeContract workPart timeLocal areaRemote work- ...Accounts Receivable from our Atlanta Global Support Center, with onsite work four days a week. The role drives close, reporting, and... ...teams, and scale processes through automation while ensuring SOX-compliant controls and top-tier service to #J-18808-LjbffrSenior
- ...Knight is seeking an IT Support Senior Specialist based in Atlanta to provide technical... ..., reporting to the IT Support Manager. Responsibilities include incident documentation, escalation handling... .... Requires strong customer service, teamwork, and travel as needed....Senior
- ...Senior Social Media SpecialistWe are seeking a talented individual... ...through a white-glove service model.Translate business priorities... ...leaders.Excellent stakeholder management skills, with the ability to... ...their local office or working onsite with clients at least three days...SeniorWork at officeLocal areaRemote workFlexible hours3 days per week1 day per week
- ...EY in Atlanta seeks a Senior Analyst for Integrated Risk Management (Archer) to support risk platforms and governance. You will work within the IRM service center delivering risk management solutions and technology-enabled services to clients, including Archer and ServiceNow...Senior
- ...Adobe tools. The ideal candidate will have over 10 years of experience, preferably in retail environments, and a background from tier-1 consulting firms. The position requires strong communication skills and the ability to work onsite three days a week. #J-18808-Ljbffr...Senior3 days per week
$150k - $200k
...benefits. About the Position We are seeking an experienced Senior Project Manager to lead the project management effort for a $700M+... ...preferred but not mandatory . ~ Willingness to work full-time onsite along the Gulf Coast of Alabama/Florida . ~ Ability and...SeniorDaily paidFull timeFor contractorsFor subcontractor$142k
Microsoft is hiring a Senior Security Project Manager for the Security team. Location: Atlanta, GA, US. Work arrangement: onsite. Your Match How well this role fits your profile. Confirmed H-1B sponsor. The Department of Labor record shows filings under MICROSOFT CORPORATION...SeniorH1b$150.1k - $227k
....The Customer Success Manager, Senior Manager is a highly strategic... ...Florida)Financial Services (FINS) - Works with... ...and Case Oversight & Incident Management processes when... ...and access automated RCA reports for specific... ...App Builder, Data 360 Specialist, Agentblazer, CPQ Specialist...SeniorFull timeWork at officeRemote workFlexible hours3 days per week$40 - $50 per hour
A leading engineering services firm is seeking a part-time Senior Traffic Incident Management Specialist in Atlanta, GA. The role involves leading statewide TIM activities, managing programs, and providing technical assistance for incident management initiatives. Candidates...SeniorHourly payPart time- VXI Global Solutions is seeking a Senior Customer Support Chat Specialist (Level 1) for an onsite role in Morrow, GA. You will assist customers via email... ...inquiries end-to-end, and maintain high-quality service while managing multiple priorities. The ideal candidate will...Senior
$100k - $120k
...infrastructure by performing proactive routines that ensure service impacts are avoided. Staff members also interact with customers... ...service when necessary.Problem ManagementSolutions for Incident Management from Case Study evaluations. This includes development of the...SeniorFull time- DescriptionThe Senior Project Controls Specialist leads project controls processes and consults with the project management team to ensure client satisfaction. Presents schedule and budget status reports to project management team and client.Validate proper set-up and...SeniorContract workFor contractorsWork at office
- ...detailed credit analyses as needed for upper management regarding credit approvals. Explains... ...to the financial plan and to the service level agreement productivity and efficiency... ...justification for the recommendations to senior analysts for feedback or further presentation...SeniorWorldwide
- ...workloads onto Amazon Elastic Container Service (Amazon ECS), Amazon Elastic Kubernetes... ...and partners.About the TeamThe Worldwide Specialist Organization (WWSO) is part of AWS Specialist... ...with presentations and speaking with executives, IT, management, and developers...SeniorWorldwide
- ...Advisory.KPMG is currently seeking a Specialist Director, Service Management Office (SMO) - Cyber Engagement to... ...value realization; serve as the senior operational interface among client... ...executive reporting across SLAs/KPIs, incidents, backlog, capacity, financials, risks...Contract workH1bWork at officeLocal area
$74.06 - $76 per hour
...Senior Linux EngineerOur client, a leading independent investment management firm, is seeking an experienced Senior Linux Engineer for... ...Atlanta, GA. This role is hybrid, onsite 4 days per week.The... ...that power critical business services across the organization. We work...SeniorContract work- ...expertise in property management, investment... ...and construction services in institutional-... ...supporting or managing Senior Housing... ...initiatives, including incident reporting,... ...including maintenance specialists.TRAVEL / PHYSICAL... ...company performance.Onsite Property...SeniorFull timeWork at officeLocal areaImmediate startAfternoon shift
$140k - $160k
...product information work smarter. We are now looking for a Senior Account Manager to join our team in the United States. About the role As a... ...role requires up to 25% travel to support customer meetings, onsite engagements, industry events, and internal team gatherings....SeniorFull timeTemporary work$175.7k - $241.3k
...Sr. Cinema Sales & Partner Manager, NA Location: San Francisco, California,United States,... ...States Department: Sales Work Location: onsite Join the leader in entertainment innovation... ...devices. The Opportunity Dolby is seeking a Senior Sales Manager, Cinema Products to drive...SeniorFull timeWorldwideFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Onsite Service Management Senior Specialist - Incident & RCA. Be the first to apply!
- community services specialist Atlanta, GA
- staff services manager Atlanta, GA
- honda service advisor Atlanta, GA
- part time service advisor Atlanta, GA
- court services officer Atlanta, GA
- guest services associate Atlanta, GA
- salesforce service cloud consultant Atlanta, GA
- human services specialist Atlanta, GA
- experienced service advisor Atlanta, GA
- environmental service worker Atlanta, GA



