Member Service Representative/Specialist (Teller) - Part Time - New Branch

About Us Would you like to join a growing, member‑owned, not‑for‑profit financial institution that is one of the Best of the Best in Monmouth and Ocean County per the Asbury Park Press Readers' Choice Awards? We have refreshed our brand, and our CEO and Leadership Team are focused on the well‑being of our Employees and the enrichment of the work environment! If this appeals to you and you would like to be part of a "Winning Team", then please consider applying for the Member Service Representative/Specialist position at First Atlantic Federal Credit Union. What We Are Looking For We are seeking a Member Service Representative/Specialist to live out our Mission and Vision by working directly with the COO, the Branch Manager and the Assistant Branch Manager to provide exceptional customer service to internal and external members, as we begin servicing a new area and welcoming new members. Provide our credit union members with prompt, accurate and courteous information. Utilize specialized PC software, cross‑sell financial products and services, and deliver the highest quality of member service. Troubleshoot and resolve member account issues. Position Summary The primary function of the Member Services Representative / Specialist is to assist the member with all financial transactions, complete member profile documentation to ensure optimum sales outcomes for each member, identify products/services that might be beneficial to customers and provide information about their value and benefit; develop and maintain meaningful member relationships with all members focusing on making First Atlantic the Primary Financial Institution, provide outstanding member service, complete functions such as member account maintenance, opening new accounts, answering member calls and processing loans. Qualifications Proficient in Microsoft Office Excellent oral and written communication skills Teamwork oriented Education and/or Experience High School Diploma or GED. Up to 6 months of similar or related experience, including preparatory experience. Benefits Benefits offered. Scheduling Branch hours are M‑Th: 8:30 AM‑5:30 PM; F: 8:30 AM‑6:00 PM; Sat: 9:00 AM‑12:30 PM. Position includes both opening and closing shifts with 2 to 3 Saturdays per month. Salary $20.00 - $23.00 per hour. #J-18808-Ljbffr First Atlantic Federal Credit Union