Lead Technical Program Manager, Strategic Delivery

Salary: $61,000 - 101,000 per year Requirements:

• We need 5+ years of experience, or equivalent expertise, in technical program management leading complex technology projects and programs in a large organization.
• We require strong analytical reasoning and problem-solving skills to break down business, technical, or operational goals into manageable workstreams.
• We look for proven experience managing the full project lifecycle, including influencing decision-makers and adapting as business needs change.
• We need strong technical fluency with familiarity in current and relevant platforms, software tools, and technologies.
• We require advanced stakeholder management skills with a track record of building productive relationships and driving mutually beneficial outcomes.
• We value demonstrated experience using enterprise-authorized AI capabilities in program management workflows, with strong validation practices and awareness of data sensitivity.
• We want someone who can serve as a highly visible subject matter expert, presenting insights and recommendations to senior leadership.
• We need a self-motivated, innovative thinker who can create new concepts, processes, and value-added activities.
• We require keen attention to detail, strong organizational skills, and thorough follow-up.
• We expect the ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data-handling expectations.
• Preferred: experience building and working with high-performing teams in a complex organization with a focus on process improvement.
• Preferred: strong facilitation and negotiation skills, with the ability to collaborate and influence across product groups and domains to drive consensus and decisions.
• Preferred: excellent written and verbal communication skills, including presenting to various levels of management across business and technology.
• Preferred: ability to think strategically while staying hands-on to move initiatives forward.
• Preferred: flexibility to adapt your approach based on team and organizational needs.

• We will develop and execute comprehensive project plans, including technical requirements, resource allocation, and timelines, to deliver technology projects and programs successfully and on time.
• We will identify and mitigate project risks, addressing roadblocks early and applying risk management strategies to reduce impact on outcomes.
• We will partner with engineering, product, and business stakeholders to define program scope, objectives, and deliverables, ensuring alignment with business goals.
• We will use technical fluency to assess and recommend suitable technologies, platforms, and vendor products for implementation.
• We will track project progress, adjust plans and schedules as needed, and provide regular status updates to stakeholders to maintain transparency throughout the lifecycle.
• We will build relationships with customers to understand their challenges and develop solutions that improve satisfaction and keep a customer-first mindset.
• We will use enterprise-authorized AI capabilities to speed up program planning and risk synthesis, consolidating inputs into integrated plans, RAID logs, and executive-ready updates while validating outputs and handling data appropriately.
• We will apply advanced analytical reasoning to evaluate program performance, identify improvement opportunities, and implement data-driven enhancements.
• We will promote reuse-first, AI-assisted approaches for governance and reporting, ensuring human review and alignment with delivery standards.
• We will use enterprise-authorized AI capabilities to accelerate planning and risk synthesis, validating outputs and handling data according to sensitivity requirements.

• AI
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hackajob is working with J.P. Morgan to connect exceptional professionals with this opportunity. The role sits within Consumer & Community Banking Core Engineering Solutions, part of a fast-growing product team focused on improving the engineer experience across the Consumer & Community Banking organization. Chase is a leading financial services firm serving nearly half of Americas households and small businesses with a broad range of financial products, with a mission to build engaged, lifelong customer relationships. We offer a competitive total rewards package based on role, experience, skills, and location, along with benefits and programs such as comprehensive health care, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more. We value diversity and inclusion, provide equal opportunity employment, and support reasonable accommodations. Our Consumer & Community Banking division delivers services including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing, and we are proud to lead in credit card sales, deposit growth, and digital solutions while ranking first in customer satisfaction.

last updated 36 week of 2026