RESIDENT DISTRICT MANAGER

Flik Hospitality Group Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment, maintain strong client relationships, and work to fulfill our mission to feed kids. Key Responsibilities Lead, manage, and inspire a diverse team at a large account, providing top‑notch service to the client, students, and community. Drive and develop self and team at the account toward building strong relationships with the client(s) and achieving key performance indicators (profitability, safety, employee engagement, etc.). Serve on district leadership team and participate in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community. Ensure decisions are weighed for risk/reward and short/long‑term implications while gathering input from the team and partners. Foster a culture of transparency, understanding, education, safety, and accountability at the account. Represent the Chartwells team within the district and community; attend key client and community events. Ensure client needs are met or exceeded, retain the account, find cross‑sell opportunities, and assist in rebid process as directed. Support functional areas of operation, including safety, marketing, nutrition, and culinary. Ensure adherence to local, state, federal, and company policies, and conduct unit audits to ensure conformance for key areas (e.g., food storage, sanitation). Maintain compliance with USDA regulations and guidance for all applicable meal and retail programs, and complete all required reporting on time. Champion development within the account; conduct performance evaluations and succession planning, and have full understanding of all roles within operation. Own the financial results for the account, and work with leadership to ensure accuracy for reporting, forecasting, and budgeting processes. Ensure consistent and fair administration of all policies and procedures. Required Qualifications Educational minimum and work experience per USDA Professional Standards for the account(s). Preferred Qualifications Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other support services area. Well‑versed in all aspects of foodservice management with a proven track record of success. Proven track record of leading a business and a team, strong customer service, and good business and financial acumen. Demonstrates strong initiative, critical thinking, ownership, and excellent communication (listening, written, and verbal), multi‑tasking, prioritization, and organization skills. Champions the inclusion mindset and is proactive, positive, professional, and resilient. Excellent computer skills and proficiency with Microsoft Office suite and POS software. Occasional travel required. Benefits Both full‑time and part‑time positions offer the following benefits Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits (including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program). Full‑time positions also offer the following benefits Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, click here ( for paid time off benefits information. About Imperative Group Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Flik maintains a drug‑free workplace. #J-18808-Ljbffr