IT Incident & Service Quality Analyst
PAC
PACS Group, Inc. is seeking an Incident Management Analyst to safeguard the end-user support experience across IT. You will monitor live ticket flows, audit performance, and drive timely incident resolution across Tier 1–3 to ensure high service quality for staff across PACS facilities. The role emphasizes cross-team collaboration, CSAT improvement, and process improvements while aligning with HIPAA and healthcare IT practices. Office-based with some facility travel may be required. #J-18808-Ljbffr PAC
Vacancy posted 5 days ago
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