Senior SaaS Customer Success & Retention Specialist
Ellenco Estágios e Treinamentos
RingCentral is seeking a Customer Success Specialist II via Acquire BPO to proactively support stakeholders, nurture relationships, and maximize satisfaction and retention through strategic account management and problem-solving. You will engage IT and business leaders, lead quarterly reviews, and collaborate with Sales, Marketing, Product, and Support to drive customer value and reduce churn while ensuring accurate CRM records and timely renewals. #J-18808-Ljbffr Ellenco Estágios e Treinamentos
- The Customer Success Operations - Strategy & Enablement role develops the insights, tools, training, workflows, and scalable operating practices... ...feedback, product improvement, customer satisfaction, retention, advocacy, and value expansion Support the Loyalty Customer...SeniorLocal areaFlexible hours
$200k - $300k
...Senior Account Executive (SaaS) At Workwize, we're helping IT teams to easily equip their remote and... ...closely with marketing, BDRs, and customer success to align sales efforts with company... ...backgrounds. Entrepreneurs, Operational specialists, Developers, Sales gurus you can...SeniorWork at officeRemote workWorldwide- ...plus exclusive partner discounts The Sr. Specialist, Retention Marketing leads the planning,... ...measurement, and day-to-day coordination of customer marketing campaigns across CRM channels... ...that each candidate brings. Success in this role is driven by a combination...SeniorRemote jobSeasonal workWork at officeLocal areaWork from homeHome office
- ...a rapidly growing healthcare SaaS company on a mission to transform... ...We believe in empowering our customers through inventive solutions... ...collaboration. The successful candidate will be comfortable... ...throughout the SDLC. This is a senior individual contributor role for...SeniorFull timeRemote work
$85k - $120k
...patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B... ...are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not... ...our Client Analytics Services team. As a Senior Associate, you will be the bridge...SeniorWork at officeLocal areaRemote workWork from home3 days per week- Obsidian Security is seeking a strategic and creative Customer Marketing Manager to build and scale programs that deepen customer engagement, celebrate customer success, and turn users into passionate Advocates. You’ll own customer storytelling—from case studies to milestone...Senior
$105k - $175k
...responsibility for low complexity risk selection/rejection, pricing, retention, growth, and profitability within scope of authority and per... ...to support business goals.Maintains a high level of customer service.Receives and analyzes submissions and determines terms...SeniorFull timeContract workPart timeSeasonal workWork at officeRemote workNight shift- ...About the job Senior Enterprise Account Manager... ...intelligence - helping enterprise customers make smarter decisions... ...onboarding, adoption, retention, renewal, and expansion... ...sales and customer success tools to analyze account... ...Background in data, SaaS, or B2B technology is helpful...SeniorShift work
- ...prominent restaurant tech firm is seeking a Customer Success Manager. This remote role focuses on... ...partners, including onboarding and retention. The ideal candidate has over 5 years of... ...Account Management, preferably in the SaaS sector. Strong analytical skills with tools...SeniorRemote jobLocal areaFlexible hours
- ...we're looking for a dynamic Senior Sales Consultant to lead the... ...intersection of product expertise, customer success, and compliance. The ideal... ...issues, ensuring customer retention and satisfaction.Enable... ...compliance-related roles, ideally in SaaS.3+ years in compliance or...SeniorWork at officeRemote workHome officeFlexible hours3 days per week
- ...Senior Vice President, Client Value Management About the Company... ...Services Specialties customer strategies marketing/... ...Business Classifications B2B SAAS Enterprise About the... ...role focused on customer success and retention. The successful candidate...Senior
- ...Administrator at TIAA serves as a subject matter expert on fiduciary matters and high net-worth client issues, focusing on growth, retention and client satisfaction. It involves communicating with clients, agencies, advisors, and partners on trusts and estate options....Senior
- ...Senior Account Manager As a Senior Account Manager... ...portfolio of Antithesis customers across EMEA, with... ...Deployed Engineers, Customer Success Managers, Support... ...comfortable with technical SaaS products, and energized... ...strategies that drive strong retention, identify growth...SeniorContract workWork at office
$130k - $205k
...The team works primarily with PE-backed, SaaS businesses in the Technology, Media, and... ...outcomes.Your key responsibilitiesAs a Senior Associate-Consultant in EY-Parthenon’s Strategy... ...across go-to-market, pricing, customer success, product, and operations.Develop and test...SeniorWork experience placementPrivate practiceSummer holidayWork at officeFlexible hoursShift work$115k - $125k
Senior Customer Success ManagerDrive CB Insights' growth as part of our Customer Success team.The role... ..., product adoption, expansion & retention.About the Customer Success Team:Working... ...preferably within enterprise software or SaaS.Expertise with Excel and CRMs, preferably...Senior- ...About the job Senior Account Manager Location... ...for data analytics, customer engagement, and process... ...improvement and customer success ensures that it remains... ...technology solutions including SaaS and enterprise software... ...satisfaction and retention. Conduct detailed...SeniorRemote workFlexible hours
$110k - $140k
...Senior Account ManagerThis is a remote position. Position... ...on behalf of a growing SaaS technology company)... ...enterprise clients, drive retention and expansion efforts,... ...that blends client success with commercial growth... ...collaborate closely with Customer Success, Product, and Implementation...SeniorContract workRemote work3 days per week$125k - $150k
Client Success is the front line of VTS’s retention engine. As a Senior CSM, you aren't just managing accounts—you are partnering... ...experience.Be the Voice of the Customer: Serve as the ultimate internal... ..., or client-facing enterprise SaaS role.You possess strong fluency...SeniorWork at officeWorldwideFlexible hours$175k - $200k
New York, NYCustomer Success - Customer Management /Full-time /HybridWe're... ...even sailing.Your missionAs Senior Manager, Customer Success, you... ...responsible for driving retention, customer outcomes, and consistent... ...leadership function in SaaS.You have a strong track record...SeniorFull timeSummer workWork at officeLocal areaHome office- ...and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an... ...scaling digital growth, this remote Google Ads Specialist role offers the opportunity to work with... ...Contractor Job Summary We are seeking a Senior Google Ads Specialist with 5+ years of...SeniorFull timeFor contractorsRemote work
- ...own and manage a portfolio of customer accounts, serving as the... ...partner responsible for driving retention, growth, and long-term value.... ...exceeding revenue targets through successful renewals, upsells, and cross-... ...Manager in a B2B SaaS startup or scaleup environment...SeniorFull timeWork at officeFlexible hoursShift work
- ...About the Role This is a senior commercial mandate. As Senior... ...your book against defined retention and expansion targets,... ...and reports into the Client Success leadership team. Key Responsibilities... ...experience in enterprise SaaS Account Management or Customer Success with direct...SeniorRemote workFlexible hours2 days per week
- ...Senior Account Manager, Strategic AccountsSnowplow is the real-time customer context layer that collects, validates, enriches... ...Accounts to own retention and growth across a... ...working alongside Customer Success and Technical Account... ...growing high-value SaaS accounts, ideally at...SeniorContract workHome office
$130k - $145k
...We are looking for a customer-focused Senior Professional Services Consultant... ...satisfaction and long-term success, helping our clients unlock... ...platform, driving adoption, retention, and growth. Spot recurring... ...goals. Experience in a SaaS company, in a customer...SeniorFull timeTemporary workWork at officeWork from homeHome officeFlexible hoursShift work$95k - $120k
...patients faster. As one of the fastest‑growing SaaS companies in history, we surpassed $3B... ...are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We made... ...our Client Analytics Services team. As a Senior Associate, you will be the bridge between...SeniorWork at officeLocal areaWork from homeFlexible hours$110k - $140k
...TL;DR We’re looking for a Senior Client Success Manager to join a small, high... ...to drive adoption, retention, and growth. This role is for... ...someone who knows enterprise SaaS inside and out, has worked with... ...lifecycle of a sophisticated customer relationship. What You’ll...SeniorContract work- In short As the Senior Specialist - Marketing Operations, you will centralize and elevate key operational... ...to recruitment, advancement, and retention are free of discrimination. We are... ...expect We want to set everyone up for success, so here’s the lowdown on how we hire....SeniorContract work
- ...0 global businesses operate successfully and are proud to have played... ...looking for a Revenue Management Senior Specialist to establish and scale our... ...Manager, you will connect customer goals and portfolio... ...business intelligence tools, or SaaS implementations. Experience...SeniorLocal areaWork from home
- ..., not paperwork. As a Senior Customer Support Specialist , you'll be one of the first... ...into product and customer success insight. What You'll... ...technical support, ideally in SaaS, healthtech, AI,... ...onboarding, intake, recruiting, retention, and more. Founded by seasoned...SeniorFlexible hours
- ...based, remote, covering AMER customers. The impact you will... .... Within a year you are successful if Net retention across your book has grown,... ...to cover AMER customers Senior experience in Customer Success... ...crypto, fintech or regtech SaaS company, or in another...SeniorRemote jobContract workWork at office
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