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Senior SaaS Customer Success & Retention Specialist

Ellenco Estágios e Treinamentos

RingCentral is seeking a Customer Success Specialist II via Acquire BPO to proactively support stakeholders, nurture relationships, and maximize satisfaction and retention through strategic account management and problem-solving. You will engage IT and business leaders, lead quarterly reviews, and collaborate with Sales, Marketing, Product, and Support to drive customer value and reduce churn while ensuring accurate CRM records and timely renewals. #J-18808-Ljbffr Ellenco Estágios e Treinamentos

Vacancy posted 5 days ago
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