Campus Ambassador

Description:

Campus Ambassador

Georgia State University Police Department

Atlanta Campus

The mission of the Campus Ambassador program is: "To create an inviting first impression of the Georgia State campus by providing excellent customer service and wayfinding to students, faculty, staff, and visitors. As the eyes and ears for our safety and facilities teams, we strive to be the first to identify and assist with low-level risks, hazards, and public nuisances that diminish Georgia State's campus experience."

Campus Ambassadors help GSUPD advance its goal of maintaining a safe, welcoming, and well-informed campus community while promoting a culture of community-oriented safety and engagement.

Campus Ambassadors enhance campus safety, awareness, and accessibility by providing guidance, information, and support to the campus community while acting as proactive liaisons for safety and facilities teams.

Key Responsibilities

• Welcome and assist students, faculty, staff, and visitors to create a positive first impression of GSU.

• Provide wayfinding support, answer questions, and direct community members to appropriate campus resources.

• Promote GSUPD programs such as safety escorts, Panther's Live-Safe App, emergency phones, and crime-prevention initiatives.

• Share safety tips and event information through approved social media and outreach channels.

• Represent GSUPD at orientations, campus fairs, events, and student organization meetings.

• Gather student feedback on safety concerns and communicate insights to GSUPD leadership.

• Provide resources and support to the unhoused community as needed.

• Safety & Incident Support

• Identify and report low-level risks, hazards, or public nuisances that may impact campus safety or experience.

• Immediately report any accidents, incidents, or safety concerns to the appropriate dispatcher.

• Assist with fire drills, traffic control, and public safety awareness efforts.

• Assist with planning, coordinating, and promoting safety workshops, events, and awareness campaigns.

• Operations & Field Activity

• Maintain all assigned daily logs accurately and consistently.

• Stand and walk for extended periods while conducting campus patrols, safety escorts, or engagement activities.

• Work outdoors in all weather conditions, including heat, rain, snow, or cold.

• Assist with basic light maintenance tasks such as debris pickup, trash removal, and minor campus tidying needs.

• Positions within this classification arerequiredtoliftto 30lbs. and bend, stoop, and twist.

• Knowledge and ability to understand and accurately apply laws, rules, regulations, andpolicies.

• Must be able tooperateefficiently and effectively in a fast-paced, changing environment.

Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor. Qualifications:

Minimum Requirements:

• Bachelor's degree OR high school diploma or GED and four years of customer service, administrative or office experience; or a combination of education and related experience.

Preferred Qualifications

• Strong communication, interpersonal, and customer service skills

• Ability to engage professionally with diverse student groups and campus visitors

• Responsible, reliable, and professional demeanor

• Interest in campus safety, public service, or student engagement

• Social media experience for event promotion (preferred)

  Benefits

• Leadership and community engagement experience

• Direct collaboration with GSUPD officers and campus safety professionals

• Opportunities to support meaningful campus safety and awareness initiatives

• Resume-building experience in public service, outreach, and communication

• Flexible scheduling designed for student engagement

College/Business Unit: Police/Security Services Department: Police Location: Atlanta Campus Shift: Varies Salary : $39,200 - $47,100 Pay Grade: 10 FLSA Status: Non-Exempt Job Type: Full Time (Benefits Eligible) Job Posting: 09/30/26, 7:39:41 PM Closing Date: 10/15/26, 3:59:00 AM Special Instructions:

To be fully considered for this position, all candidates at the time of submission must provide the following documents:

• A complete and accurate GSU application.
• Resume
• Cover Letter (optional)
• 3 Professional references
• Must be willing to submit and pass a thorough background check.
• Complete and pass drug screen and fingerprinting.

#LI-KH1

Georgia State University ValuesCOMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better placeINTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents USG Core Value StatementThe University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at Equal Employment OpportunityGeorgia State University is an equal opportunity employer with regard to veterans and individuals with disabilities and prohibits discrimination on the basis of an individual's race, color, religion, sex, national origin, age, disability,, genetic information, or protected veteran status. Background Check Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students' and employees' safety and security.It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office. Please note, Georgia State University's career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires. Georgia State University prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status.