Security Officer Dispatch Center

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Center in Richardson, TX , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer at a commercial real estate location, you will coordinate communications, monitor activity, manage access control and badge-related requests, and support timely responses to security-related incidents. You will provide outstanding customer service while helping maintain an organized, welcoming environment. Join Allied Universal’s agile, reliable team, where caring for people, innovation, teamwork, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

DayTimeMon10:00 PM - 06:00 AMFri10:00 PM - 06:00 AMSat06:00 PM - 06:00 AMSun06:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to tenants, visitors, and/or employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a commercial real estate location.
• Monitor dispatch communications, receive and prioritize calls for service, and coordinate the deployment of security professionals to incidents, requests, and critical situations.
• Maintain accurate records of calls, incidents, dispatch activity, and/or shift communications in accordance with site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating relevant information to appropriate personnel and emergency responders as needed.
• Conduct regular and random patrols around the business and perimeter, as assigned, while monitoring access points, cameras, alarms, and other security-related systems.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

2026-1648056