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IT Technician

Neshent Technologies

We are seeking two entry-level IT Technicians to support a Next Generation technology rollout involving laptop and mobile device upgrades and deployments.

Roles and Responsibilities
  • Assist with laptop and mobile device upgrades, deployments, and replacements.
  • Prepare, configure, and test laptops, smartphones, and related IT equipment.
  • Install required software, applications, updates, and security configurations.
  • Perform basic troubleshooting for hardware, software, and connectivity issues.
  • Maintain accurate records of deployed, replaced, and assigned devices.
  • Support device setup, data migration, and user onboarding as required.
  • Follow IT deployment procedures, security standards, and project guidelines.
  • Escalate complex technical issues to senior IT support teams.
  • Provide professional and timely support to end users during the rollout.
Required Qualifications
  • Entry-level IT experience, internship, or relevant technical training.
  • Basic knowledge of Windows laptops, mobile devices, and common IT applications.
  • Understanding of basic hardware and software troubleshooting.
  • Good communication and customer service skills.
  • Ability to follow technical instructions and deployment procedures.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • Ability to handle and deploy IT equipment safely and efficiently.
Vacancy posted 20 hours ago
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