Bilingual Dispatcher
$16 - $17 per hourSMS Transportation Services Inc
Bilingual Dispatcher
SMS Transportation Services Inc - Los Angeles, CA
Overview
Salary Range $16.00 - $17.00
Description
The Dispatcher position is directly responsible, under supervision, to provide communication and support services to drivers and clients.
Responsibilities:
- Supervise drivers in directions and immediate situations.
- Coordinates dispatching of drivers by receiving and transmitting radio calls.
- Inputs and retrieves computer data quickly.
- Answers questions and provides information to the drivers and clients over the telephone.
- Makes entries into automated computer system.
- Maintains accurate, up-to-date files and logs.
- Assists drivers in ensuring clients are delivered in a timely manner.
- Assemble schedules for the following day of service
- Clearly document all cancellations and no shows.
- Assist in other departments as needed
- Effectively communicate any problems or issues with managers as situations arise
Qualifications
Pre-Requisites (experience/training/education/certifications):
CDL required
Paratransit experience highly preferred
High school degree or G.E.D.
At least 3 years of field experience or equivalent. Uses good judgment in making decisions in emergency and routine situations.
- Effective oral and written communication skills.
- Excellent organization and multi-tasking skills
- Ability to effectively interpret contract rules and requirements
- Ability to effectively decipher maps
- Demonstrated excellent written and oral communications and organizational skills.
- Bilingual English and Spanish
PERSONAL QUALITIES
Must have a pleasing personality and ability to get along with adults. Ability to deal effectively with a wide variety of personalities in situation requiring diplomacy, friendliness, confidentiality, poise, tact and good judgment.
PHYSICAL ABILITIES
Must be able to pass pre-employment.
LICENSES
CDL
Vacancy posted 2 days ago
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