Retail Store Specialist - (Customer Service/Merchandising) - Part Time

Retail Store Specialist - (Customer Service/Merchandising) - Part Time at Ocean State Job Lot Full Time Start Date Immediate Expiry Date 14 Oct, 26 15.75 Posted On 16 Jul, 26 Experience 0 year(s) or above Remote Job Yes Telecommute Yes Sponsor Visa No Skills Customer Service, Merchandising, Point-of-Sale (POS) Transactions, Inventory Restocking, Staff Training, Visual Display Maintenance, Basic Mathematics, Verbal Communication, Written Communication, Cashiering Retail Description Compensation for this opportunity is based on candidate experience and positionJoin our team! All associates receive a 30% discount!The compensation range for this opportunity is $14.75 - $15.75Company Overview:Ocean State Job Lot (“OSJL” and “Company”) is a leading $850+ million generalmerchandise retailer operating over 150 stores in the Northeast and a $75+million shopping center business with OSJL as the anchor tenant in over 50% ofits centers. At OSJL, we are committed to providing exceptional value to ourcustomers while championing positive change in our communities and inspiring amore responsible model for retail.Your Everyday Perks & Protection: 30% Associate Discount: Enjoy exclusive savings on our amazing products! Wellbeing Time & Care.com Access: We support your personal well-being andprovide resources for your family's care needs. Generous Paid Time Off: Recharge and relax with Sick Time Pay, Vacation, andHoliday Pay – because your time off is just as important as your time on! Comprehensive Health & Wellness: Rest easy with Medical, Dental, Vision, LifeInsurance, Critical Illness, and Accident coverage, ensuring you and yourloved ones are protected. Flexible Spending Account (FSA): Take control of your healthcare anddependent care costs with pre-tax savings. Short-Term Disability: Receive income protection if you're unable to work dueto a temporary illness or injury (For Full Time Associates). Accolade Care: Personalized healthcare support and navigation to help youmake the most of your benefits. Job Description: The Store Specialist role at OSJL plays a key role in creating a positive andengaging customer experience. This role handles customer service, processescomplex point-of-sale transactions, and ensures the smooth operation andmerchandising of assigned areas – all while adhering to Company policies andmerchandising guidelines. The role also provides oversight of assignedassociates and activities. Key Responsibilities Build lasting relationships by providing exceptional customer service throughthe T.R.E.A.T. model, fostering a welcoming environment. Assist customers with inquiries, locate items, complete purchases, handletransactions accurately, and perform advanced point-of-sale functions. Promote Company-wide customer initiatives (donations, loyalty programs,promotions). Maintain visually appealing displays, restock assigned areas, and merchandisenew items according to Company guidelines. Train and coordinate assigned associates, manage breaks according to policyand regulations. Communicate issues and improvement opportunities to store leadership. Maintain a safe and organized environment for customers and associatesthrough proactive maintenance and cleaning. Handle daily damages and returns according to established procedures. Qualifications Prior retail merchandising, customer service and/or cashier experience inother retail environments is preferred. Basic math and reading skills, legible handwriting, and good verbal andwritten communication skills are required. Full-time associates in this role must have availability to work as needed bythe business including nights and weekends. Must be 18 years of age or older. Work Environment Work primarily in a climate controlled environment with minimal safety/healthhazard potential. This position requires extended periods of moving,remaining stationary, ascending, descending, and/or positioning oneself tocomplete various tasks throughout the shift. Responsible for physical activities including using hand tools, ascending ordescending a ladder, moving, reaching, and lifting on a frequent basis:should be able to lift 35 lbs on a regular basis. Overnight and weekend assignments may be required. Reasonable accommodations may be made to enable individuals with disabilitiesto perform essential functions. Building Your Future & Beyond Eligible for Referral Bonus: Help us find top talent and get rewarded for it! Tuition Reimbursement: We invest in your growth and development by supportingyour continuing education (For Full Time Associates) Profit Sharing Bonus: Share in our success and see the direct impact of yourhard work. 401K: Secure your financial future with our retirement savings plan. OSJL Vacations & Various Discounts at Partner Companies: Unlock incredibletravel opportunities and savings on a wide range of goods and services! This job description does not list all the duties of the job. You may be askedby supervisors or managers to perform other job duties and tasks, some of whichmay be essential to the position. Management has the right to revise this jobdescription at any time. The job description is not a contract, either expressor implied. You are an at-will employee, meaning either you or the Company mayterminate your employment at any time, with or without notice.#INDSpec Responsibilities Responsibilities The Store Specialist manages customer service, complex POS transactions, and the merchandising of assigned store areas. They are also responsible for training associates and maintaining a safe, organized shopping environment. #J-18808-Ljbffr