Pharmacy Care Coordinator

Pharmacy Technician

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Under the supervision of a licensed pharmacist, this role supports high-quality, compassionate patient care while adapting to the dynamic healthcare environment. Responsibilities include obtaining and reviewing post-discharge medical records, navigating multiple electronic medical record systems (EMRs), and analyzing clinical documents such as labs, history & physicals, provider notes, and discharge summaries.

The position involves conducting outreaches to members to update medication lists, coordinating with providers to confirm care relationships, and following up on clinical recommendations. Additional duties include identifying medication discrepancies, reviewing prescription claims data, and preparing detailed reports for pharmacist review.

Candidates will collaborate across care teams to support coordination efforts and must be able to work both independently and effectively in a fast-paced, evolving setting. If you reside near Albuquerque, NM, you will enjoy the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

• Obtain medical records pertaining to recent discharge.
• Navigate multiple EMRs
• Review medical documents such as labs, H&P, provider notes, and discharge summaries
• Outreach directly to members post-discharge to obtain an updated medication list
• May outreach to providers to confirm patient/provider relationship
• Follow-up with member provider on recommendations
• Identify medication discrepancies
• Review Rx claims data
• Prepare organized and detailed reports for pharmacist review
• May have cross-team communication for coordination of care
• Works independently

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• Current, clear, and unrestricted Pharmacy Technician licensure in New Mexico
• Possess a National Certification (PTCB)
• 2+ years of experience in pharmacy roles
• Intermediate level of proficiency in the Microsoft Office suite, including Outlook, Teams, and Excel

Preferred Qualifications:

• Retail pharmacy experience
• Experience with EMR's

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.