Word Processing Specialist

Word Processing CoordinatorThe Word Processing Coordinator provides seamless coverage when the Word Processing Supervisor is absent or away from the workflow area. In the event the Word Processing Supervisor is absent, the Coordinator will assume the lead role at the workflow desk. The Word Processing Coordinator is also responsible for document work which requires advanced knowledge of a full range of word processing applications. In addition, the Word Processing Coordinator is responsible for distributing, faxing, scanning, and copying documents as well as other responsibilities outlined below.Shifts Available:- Monday/Tuesday/Wednesday - 7:00 p.m. - 7:30 a.m.- Thursday/Friday/Saturday - 7:00 p.m - 7:30 a.m.- Friday/Saturday/Sunday – 7:00 a.m. to 7:30 p.mEssential Duties and ResponsibilitiesMonitor e-mail for work requests and respond in a timely mannerAccept, log, and prioritize work requestsComplete the Request for Work form and record the request in the electronic logPrepare the end of shift status reportDiagnose and troubleshoot problematic jobsCheck workstations in the Conference Center to ensure equipment is working and that there are adequate suppliesHandle conference room reservation requestsAnswer Computer Support hotline calls when they are not availableCheck with Distribution Center for remaining work and review the end of shift status reportDistribute remaining work from previous shift to staffCheck Conflicts database for active conflict requestsPerform conflict searches during off-hoursMonitor and resolve technical problems associated with work requestsCheck paper supply and order as necessaryMonitor proofreading temps including a review of procedures and paperworkMonitor general cleanliness and appearance of the Word Processing areaCheck Word Processing equipment periodically: printers, pcs, mfps, and transcription hardware/softwareQualifications / Position RequirementsAdvanced level proficiency in Word, Excel, PowerPoint, Visio and AcrobatConsiderable knowledge of and the ability to use computers and software applications currently being used at the FirmEffective communication and sound judgmentExcellent attendance and punctualityDemonstrated ability to organize, direct, and perform high level coordinating duties in a manner conducive to full performance and high moraleDemonstrated ability to identify problems and develop appropriate and feasible solutionsAbility to maintain personnel records and prepare reports and correspondence accurately and efficientlyExcellent writing skills and the demonstrated ability to develop written reports, correspondence, and action plansConsiderable interpersonal skills, including the ability to establish and maintain effective working relationships with others.Must be able to work collaboratively with lawyers and business services professionals, demonstrating strong teamwork and a positive attitudeFlexibility in daily schedule to accommodate unexpected situationsExcellent written and verbal communication skillsMaintain composure and able to cope with varied situationsEnsure confidentiality of all the Firm's and clients documentation and informationEducation and/or ExperienceMinimum of 5 years of relevant work experience in a legal or financial word processing centerHigh school diploma or equivalentCompensationThe expected base salary for this position ranges from $110,000 - 120,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, anticipated assignment, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. Davis Polk offers a competitive salary and comprehensive benefits package.