Field Service Engineer

Our client is seeking an experienced Field Service Engineer to support the programming, installation, maintenance, and upgrade of software and hardware across critical network and control-system environments. Based in San Diego, CA, you will play a key role in ensuring the efficient, reliable, and secure operation of computer networks supporting COMNET and the City of San Diego’s network platforms.

In this role, you will support systems management, operational requests, and issue resolution, helping deliver high-performing network services for a major public-sector customer.

What You Will Do:

• Program, install, maintain, and upgrade software and hardware to ensure the efficient operation of computer networks related to COMNET.
• Support the City of San Diego’s network platforms for systems management, operational requests, and issue resolution.
• Provide on-site instruction and guidance to customer personnel.
• Write and modify maintenance procedures and support quality-control testing and product evaluation.
• Direct customer personnel involved in the installation, modification, and repair of control systems, subsystems, and equipment.
• Provide engineering advisory support to the customer and act as a liaison with internal Emerson teams on equipment and related technical matters.
• Produce complete, timely, and accurate reports on all field activities, with a clear focus on issues encountered, actions taken, and services delivered.

Who You Are:

You understand the importance of strong internal and customer relationships and take ownership of delivering positive outcomes in challenging situations. You are proactive, resourceful, and able to identify opportunities while gathering information from multiple sources to solve complex technical problems.

What You Will Need:

• Bachelor’s degree in Engineering, Computer Science, or a related technical field, or an equivalent combination of education and experience.
• 5+ years of experience programming DCS.
• Experience programming PLCs.
• Experience engaging with customers on control-system installations, application-software loading, and the installation and maintenance of network equipment.
• Ability to travel up to 75% of the time.
• Legal authorisation to work in the United States without sponsorship now or in the future.

Preferred Qualifications

• Certifications in relevant programming, project management, or agile disciplines, such as CSPO or PMI-ACP.
• Strong customer-facing, communication, and problem-solving skills.
• Experience supporting public-sector, utility, or mission-critical network environments.