Change Management Analyst - 100% Remote

Change Management Analyst

Our higher education client is looking for a Change Management Analyst to help with the associated changes with a major systems implementation. Working under the direction of the Director, IT Project Management Office (PMO), the Change Management Analyst will be responsible for managing medium to large size, moderately complex projects or initiatives. This individual would be responsible for establishing and implementing change management processes and adhering to company program methodology (Business and IT communities) to ensure projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage.

General Responsibilities

• Create and implement change management strategies and plans that maximize employee adoption and usage, and minimize resistance.
• Work to drive faster adoption, higher ultimate utilization of, and proficiency with, the changes that impact employees.
• Build strong relationships with clients and project stakeholders to build a network of change champions and agents.
• Partner with organizational leaders to assess strategic goals and alignment, defining and designing operational and/or policy-based solutions, defining comprehensive change management strategies, and establishing metrics of long-term project success.
• Quickly become familiar with client business challenges and technologies to understand the environment for change, and act as a trusted advisor to client stakeholders while leading change.
• Provides regular, professional, and appropriate communications to project team members, department heads, business sponsors, and senior leadership. Proactively identify, track and resolve issues, risks and dependencies associated with current initiatives, and communicate risks and issues to the project team and senior leadership.
• Support project teams in integrating change management activities into their project plans.
• Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan.
• Provide input, document requirements and support the design and delivery of training programs.
• Conduct change impact and readiness assessments.
• Apply behavioral tools to assess the impact of change on organizations, using assessments of organizational culture, performance, and readiness for change
• Support culture change initiatives and apply change management strategies.
• Other duties as assigned

Education & Experience Requirements

• Bachelor’s degree in a common field such as business administration, human resources, or change management. Or equivalent combination of education and experience.5+ years direct change management experience; defining change management initiatives and risk assessment/mitigation planning with complex business and IT projects.
• Experience using change management processes and methodologies and implementing processes across multiple levels of the organization.
• Experience with medium to large-scale organizational change efforts.
• Experience working successfully with both technical personnel and non-technical customers and staff.

Knowledge, Skill And Ability Requirements

• A solid understanding of how people go through a change and the change process.
• A self-starter with excellent verbal and written communication abilities; analytic, organizational and problem-solving skills.
• Possess and demonstrates knowledge and expertise in the use of change management methodologies and tools, facilitation skills, and change management techniques.
• Familiarity with project management approaches, tools and phases of the project lifecycle
• Problem solving and root cause identification skills.
• Strong attention to detail and willingness to ask questions or perform research to develop a deep technical understanding.
• A team player that motivates project team, drives to project success, and influences large cross-functional teams without direct reporting responsibility.
• A high degree of perseverance, adaptability, and tolerance for ambiguity. Comfortable shifting focus as project priorities or unexpected events that might arise.
• Ability to work under deadline pressures and maintain effective working relationships with coworkers and other employees.
• Ability to effectively work on several projects/change initiatives in parallel.
• Advanced competency with MS Office toolset including Word, Excel, and PowerPoint.