Assistant Manager

Boston College Introduction Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,654 full-time undergraduates and 5,072 graduate and professional students. Ranked 37 among national universities, Boston College has 923 full-time and 1,336 FTE faculty, 2,822 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.9 billion. Job Description Manage, organize, and participate in the daily dining service activities. Must demonstrate hands on personnel management, customer service, leadership, and have a strong desire and ability to achieve Department and University goals. Perform all responsibilities at a high level of professionalism and confidentiality. Ability to determine and clearly, proactively, and concisely communicate orally and in writing work assignments and expectations. Participate in the corrective action process with authority to provide counseling, oral warning, and written warnings. Understand scheduling and make adjustments including authorizing and assigning overtime and to call in off‑duty staff as needed. Participate in the hiring process including interviewing of prospective applicants and participate in hiring decisions. Train, instruct, and assess performance of job duties. Proactively respond to inquiries and needs of employees and customers. Ensure accurate time management for employees. Assign and reassign employees to meet operational needs. Perform and carry out annual evaluation of those whom they supervise. Understand and demonstrate pro‑active fiscal management responsibilities. Responsible for operation and maintenance of operational equipment. Communicate equipment problems via established protocol. Ensure high quality food presentation, sanitation, and customer satisfaction. Ensure proper inventory levels as assigned. Supervise and monitor cashier functions, operation, and reports before, during, and after meal periods. Perform necessary record keeping as directed such as sales reports, register reports, product movement, attendance and performance records, equipment maintenance, and payroll. Manage, supervise, coordinate, and participate in catered events which may be in operating unit or other locations on campus as directed. Assist with planning and execution of special events and catered functions. Perform other related duties as assigned. Full‑time Equivalent Hiring Range: $67,350 to $84,200; salary commensurate with relevant experience. Requirements Education: Bachelor’s degree preferred, Associate’s Degree required or equivalent combination of experience. Computer literacy is desirable. Serv Safe Food Safety Certification. Experience: Three to five years of food and beverage experience in progressively responsible positions. Supervisory experience with ability to motivate. High quality standards as well as exceptional knowledge of food service procedures and practices. Skills: Ability to manage and work effectively with students, faculty, and staff clientele in high volume and fast‑paced environment. Must have outstanding communication, human relations, and interpersonal skills and be able to coordinate and gain the cooperation of a large and diverse staff. Bilingual English/Spanish skills helpful. Ability to work a flexible schedule, including some evenings and weekends throughout the year. Self‑motivated, highly energetic, organized, and results‑oriented professional. Benefits Tuition remission for Employees Tuition remission for Spouses and Children who meet eligibility requirements Generous Medical, Dental, and Vision Insurance Low-Cost Life Insurance Eligibility for both University-Funded 401(k) and Employer-Sponsored 403(b) Retirement Plans Paid Holidays AnnuallyGenerous Sick and Vacation Pay Additional benefits can be found on Boston College conducts pre‑employment background checks as part of the hiring process. Boston College is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected category, including disability and protected veteran status. Boston College's Notice of Nondiscrimination can be viewed at #J-18808-Ljbffr