Front of House Manager

Overview As the Front of House Manager, you will lead and oversee daily operations to ensure an exceptional dining experience for our guests. Reporting to the General Manager, you will utilize your strong leadership and communication skills to train and manage staff effectively. Your expertise in hospitality and food service management will be essential in maintaining high standards of service and organization. With a focus on team management and guest satisfaction, you will play a pivotal role in creating a welcoming atmosphere while driving operational excellence in our establishment. Responsibilities Oversee daily operations of the front of house, ensuring exceptional guest experiences. Train and manage staff, fostering a positive and efficient work environment. Supervise food service management, including inventory control and cash handling. Coordinate with kitchen management to ensure timely food preparation and service. Maintain high standards of hospitality and communication with guests and team members. Implement organizational strategies to enhance service quality and operational efficiency. Qualifications Strong communication and interpersonal skills: communicate effectively with staff and customers, with excellent verbal, non-verbal, and written communication, and active listening. Leadership and management: motivate teams to achieve results with strong problem-solving and decision-making abilities. Organizational skills: manage stock levels, scheduling, and prioritization. Problem-solving and decision-making: think quickly and resolve issues efficiently. Knowledge of the hospitality industry: familiarity with health and safety regulations and customer service best practices. Strong interpersonal skills to provide excellent customer service and build positive relationships with staff, suppliers, and stakeholders. Ability to effectively handle customer issues in a professional and calm manner. Proactive problem solving to anticipate and prevent potential issues. Adaptability to changing work environments, flexibility with hours, and ability to work under pressure. Self-motivation and drive to deliver excellent service and complete tasks efficiently. #J-18808-Ljbffr Workstream