Federal IT Help Desk Specialist — Onsite VA (Remote Eligible)

BayNova LLC

Remote job

BayNova LLC is seeking a User Support Specialist to join our Alexandria, VA team for a federal government client. The ideal candidate will have a background in desktop support technologies and strong analytical skills, along with a dedication to customer service. Responsibilities include managing escalated user support and utilizing ServiceNow for ticketing. The position demands excellent problem-solving abilities and working knowledge of Microsoft environments. Work-from-home options may be available on a case-by-case basis. #J-18808-Ljbffr BayNova LLC

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Vacancy posted 5 days ago

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