Security Officer

Are you a customer-focused professional who enjoys helping people and creating safe public spaces? We are seeking a part-time Security Officer to join our team in evenings and weekends supporting the safety and security of our library locations, staff, and customers. What You’ll Do Help maintain a safe, welcoming environment for customers and staff. Patrol library buildings and grounds to monitor activity and address concerns. Enforce the library’s Code of Conduct and other policies fairly and consistently. Respond to customer, staff, and safety-related incidents, including emergencies. Coordinate with law enforcement, fire, medical, and other emergency responders when needed. Document incidents and prepare accurate reports. Monitor security cameras, alarms, and other security systems. Assist with building opening, closing, and securing procedures. Support emergency preparedness efforts and staff safety training. What We’re Looking For Must be 18+ years of age. 3–5 years of experience in a customer service, security, or public-facing environment. Current Illinois PERC certification, or the ability to obtain certification within 6–12 months of hire. Strong communication and conflict-resolution skills. Ability to remain calm and professional in challenging situations. Sound judgment and the ability to respond effectively to emergencies. Commitment to excellent customer service and creating an inclusive environment for all. Ability to work effectively with staff and customers in alignment with Our Culture and IDEA. Availability to work a schedule that includes evening and weekend hours . Education High school degree or equivalent required. Hours and Scheduling Part-time, 20 hours/week. Weeknight & Sunday availability required. Must be available 5:00‑9:30 pm on weekdays and 10:30 am – 6:30 pm on Sundays. Benefits Benefits include two weeks of vacation plus sick and personal leave, paid holidays, participation in Illinois Municipal Retirement Fund (IMRF) pension plan and availability of Roth/457 savings plan and other optional benefits such as pet insurance & identity theft protection. Arlington Heights Memorial Library, Cook County Salary $16.50‑$20.25/hour based on qualifications #J-18808-Ljbffr