System Applications Support Specialist

System Applications Support Specialist III – Supply Chain (Remote/Hybrid, Boston, MA) Executive Summary HRUCKUS is looking for an experienced System Applications Support Specialist III – Supply Chain to serve as a key technical and functional resource supporting supply chain systems, focusing on system administration, user support, data analysis, and continuous improvement. Position Description The specialist will manage system security, lead system integrations and implementations, provide end‑user support, troubleshoot issues, and extract data for business decision‑making while mentoring junior team members. Position Responsibilities Manage system security and user access controls in alignment with organizational policies Lead system integrations, testing, and implementation of new applications, upgrades, and enhancements Provide end‑user support and training for supply chain systems; develop documentation and training materials Troubleshoot system issues, resolve or escalate as appropriate, and ensure timely resolution Support and lead system implementations, upgrades, and optimization initiatives Participate in and lead medium‑ to long‑term departmental projects Evaluate and recommend improvements to policies, procedures, and system workflows Maintain and oversee supply chain product and vendor databases Develop and execute queries to extract data and generate actionable insights for business decision‑making Identify automation opportunities and recommend system enhancements to improve efficiency and data integrity Provide mentorship and support to junior team members (Level I & II) Lead project efforts, including testing enhancements, analyzing outcomes, and ensuring successful delivery Contribute to solution design, deliverables, and stakeholder alignment Adhere to physical requirements: lift and carry objects up to 50 pounds, perform tasks requiring frequent reaching, grasping, and fine motor skills Required Qualifications Bachelor’s degree required (Supply Chain Management, Finance, Information Systems, or related field) Minimum of 5 years of relevant professional experience in systems support, supply chain, or related functions Strong analytical and problem‑solving skills with the ability to interpret complex data Advanced experience with ERP systems Proven ability to build queries and perform data extraction and analysis Experience developing and utilizing KPIs to drive process improvement Knowledge of relational databases and system design structures Advanced Excel skills and experience with data visualization tools Solid understanding of the Procure‑to‑Pay (P2P) lifecycle Strong communication and stakeholder management skills, including the ability to navigate conflicting priorities Ability to lead projects and influence outcomes in a collaborative environment Desired Qualifications Advanced experience with PeopleSoft strongly preferred #J-18808-Ljbffr HRUCKUS