Associate Client Manager
$69.8k - $83kFull-time
NielsenIQ
Company Description
R26_0011906
This role will sit on-site 2 days per week at the client’s headquarters in Nutley, New Jersey. Job Description Experienced Industry Insights expert with the main goal of delighting clients; supporting them to make informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with NIQ tools, and following NIQ standards. Responsibilities- Work as a master of propriety NIQ tools and metrics, and use these to help solve clients' business questions along with helping to diminish/eliminate client concerns & roadblocks to drive usage
- Work with the Account Leads to elevate the customer experience
- During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story
- Simplify/visualize data and translate numbers into a compelling story for clients with insightful callouts and actionable recommendations
- Prepare and present insights/recommendations, using NIQ standards
- Drive customer satisfaction through analyses and delivery of relevant and impactful insights
- Identify revenue leads in an independent way and take ownership in partnering with Account Lead to convert these into revenue opportunities
- Take initiative to remove roadblocks when they arise
- Lead by example, guiding and coaching junior team members
- Participate in Thought Leadership Projects
- 2-5 years of experience in the CPG industry and/or related sales, category management, market research
- Prior experience with NielsenIQ (or similar) solutions preferred in analytics space, including POS & Panel data
- Curious person who likes building stories based on data to answer business questions
- Strong analytical mind and excellent numerical skills
- Expert knowledge of Microsoft Excel and PowerPoint
- Excellent command of both written and spoken English
- Digital savvy & fast learner of concepts/ tools/ analyses
- Ability to coach others in data analyses and working with the NIQ tools
Vacancy posted 4 days ago
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