Employee Relations Manager

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. About The Job As a Senior Employee Relations Manager, you will be responsible for leading and managing neutral, timely, and thorough investigations to ensure a respectful and safe workplace. You'll act as a trusted advisor to leadership and the People Team, using your expertise in investigations, legal guidelines, and HR best practices. You will lead and contribute to projects which positively impact the workplace. Your work will directly support our commitment to maintaining a positive and inclusive culture for all employees. This is an individual contributor role that reports to the Head of Employment Legal and Employee Relations. What You’ll Do Work from Adyen’s office at least 3 days per week with at least 1 in‑office day being a Monday or Friday. Help to further build out our investigation function at Adyen. Lead and manage all aspects of internal investigations under the direction of NA Employment Counsel. Responsibilities cover the full lifecycle of an investigation: intakes and interviews, collecting and weighing evidence, conducting forensic evidence searches, making credibility determinations, reaching factual findings, analyzing findings against internal policies, determining policy violations, debriefing stakeholders and leadership, thorough case documentation, developing key Employee Relations and Employment Legal projects, reviewing and recommending policy updates, occasional legal research, designing and delivering training programs, coaching HR Business Partners, analyzing data for prevention, identifying trends, and recommending initiatives. Travel up to 15% of the time. What You Bring 10+ years of experience in an Employee Relations or Employment Legal role with a primary focus on conducting workplace investigations. Deep knowledge of employment law and regulations across North America. Excellent communication skills and the ability to handle confidential information with discretion. Strongly Preferred Experience in a global or high‑growth tech company. Employment Legal practice experience. Law license in at least one US state. Our Diversity, Equity and Inclusion Commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them – voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Other Details This role is based out of our San Francisco, Chicago, or New York office. We are an office‑first company and value in‑person collaboration; we do not offer remote‑only roles. Ability to travel domestically and internationally 20%+. The annual base salary range for this role is $210,000-$275,000. What’s Next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4‑5 weeks to complete, but may fluctuate depending on the role. #J-18808-Ljbffr