Mouratoglou | Padel Club Manager - Cincinnati

Mouratoglou International Tennis Center is one of the most recognized groups in the world of racket sports. Founded by Patrick Mouratoglou, one of the most renowned coaches on the international circuit, the group has built a world-class academy on the French Riviera before expanding its footprint internationally. Through its 16+ centers across Greece, Malaysia, Italy, China, the UAE, Indonesia and the United States, Mouratoglou brings its unique coaching methodology and premium experience to players of all ages and levels worldwide. In the US, the group now operates a new generation of premium padel centers combining sport excellence, community and lifestyle. Context & Recruitment Stakes This is a founding role. As the first hire on site in Cincinnati, the Padel Club Manager will build the center from the ground up: assembling the team, establishing the culture, and driving both operations and commercial performance from day one. The role is hands‑on, entrepreneurial and highly visible within the group. French profiles are welcome. Visa sponsorship is provided. Key Responsibilities 1. Operations & Customer Experience Oversee daily operations across all areas: courts, front desk, pro shop, food & beverage, locker rooms and common areas Ensure safety, cleanliness, maintenance and compliance with US regulations Implement Mouratoglou operational procedures and quality standards Optimize court scheduling, utilization and player flow Handle customer feedback, issues and service recovery 2. Commercial Development & Business Development Drive revenue growth through court bookings, coaching programs, events and tournaments Develop and sell memberships, B2C and corporate (privatizations, company offers) Prospect and convert local businesses, universities and sports communities into partners Manage pro shop and food & beverage sales Animate the social life of the club: leagues, clinics, tournaments, youth programs and social events Recruit, train and manage a multidisciplinary team (front desk, coaches, F&B staff) Build schedules, support payroll and ensure local HR compliance Develop a culture of excellence, hospitality and teamwork Track and analyze KPIs: revenue, margins, costs, court occupancy Execute local marketing initiatives and ensure brand consistency across all touchpoints Profile 2 to 3 years' experience in sports facility management, hospitality or a commercially driven environment. Recent graduates with strong commercial instincts are welcome. Strong commercial drive: prospecting, selling memberships and activating a local community is the heart of the role. First experience managing or coordinating a team is a plus. Knowledge of the Cincinnati area and its local business ecosystem is a real advantage. Passion for racket sports and padel experience are a strong plus. Personal Attributes Entrepreneurial, hands‑on and present: this is a field role, not a desk job. Customer‑centric with a natural sense of hospitality. Structured and reliable: able to manage operations and commercial priorities simultaneously. Comfortable working evenings and weekends as required. Fluent in French and English, both are mandatory. Position in the Organization Direct report to the CEO. Corporate position based in Miami, with 50% of time spent across the three clubs (Boston, Cincinnati, Indianapolis). Contract, Location, Remote Work & Start Date Contract: permanent contract Visa sponsorship available for French profiles. #J-18808-Ljbffr BOOST