ELIGIBILITY SPECIALIST II

Description This is a professional position assigned to the Office of Economic Self‑Sufficiency. The position provides back‑up to the unit’s supervisor in day‑to‑day duties, including reviewing cases during the various processes in the service delivery model, performing case reviews for unit employees, giving feedback to strengthen accuracy rates and providing training and/or mentoring to unit members. The ESS II is expected to handle a high volume of work that is deadline driven, requiring the ability to prioritize and plan work assignments while being flexible to change with little notice. Location Riviera Beach, Florida Annual Salary $37,035.96 (internal salaries determined by DCF salary policy). Typical Duties Performs quality management system reviews as assigned. Reviews case reading errors with the Eligibility Self Sufficiency Specialist I and ensures corrections are completed accurately and timely. Reviews and analyzes data from quality control and all monitoring sources and provides training in the areas where problems are identified. Follows established unit procedures to determine eligibility for public assistance benefits within designated time frames as required by Federal and State laws and Department policy and procedures. Maintains assigned work responsibilities by taking prompt action on all case‑management activities including medical expense (bill) tracking, changes, sanctions, data exchange, alerts, ad‑hoc reports, and Medicaid file resolution. Identifies cases of possible fraud and/or overpayment; makes appropriate referrals to fraud and overpayment departments. Ensures electronic case records are documented thoroughly and properly as required by Departmental procedures. Background Screening Applicants must successfully complete a State and National criminal history check as a condition of employment before beginning employment. Background screening includes fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and the Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Veterans’ Preference Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission, including character of service (e.g., DD Form 214 Member Copy #4) and any other documentation required by Rule 55A‑7, Florida Administrative Code. Documentation is due by the close of the vacancy announcement. Drug‑Free Workplace The State of Florida supports a Drug‑Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug‑Free Workplace Act. #J-18808-Ljbffr