Front Office Leader: Guest Experience and Operations
Ennismore
21c Museum Hotels in Durham, NC, seeks a Front Office Manager who is committed to guest service excellence and promoting the 21c brand. You will supervise Front Desk and Concierge teams, coordinate with Rooms and other departments, and ensure smooth check-ins and check-outs for a memorable guest experience. The role requires leadership, strong organizational skills, and the ability to train staff, implement new procedures, manage cash handling, and uphold emergency procedures across the front #J-18808-Ljbffr Ennismore
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Front Office Leader: Guest Experience and Operations in Durham, NC vacancy
- ...Hotels in Durham, NC is seeking a Front Office Manager who leads guest services with a culture of care and... ...will oversee Front Desk and Concierge operations, ensuring smooth check-ins,... ...organization, and communication skills, plus experience in hospitality management and cash...OperationsFront office
- ...Hospitality Management seeks a Front Office Manager to oversee all front... ...with hotel leadership to resolve guest issues and optimize... ...service standards across shift operations, with a focus on delivering outstanding guest experiences and smooth daily operations....OperationsFront officeShift work
- 21c Museum Hotel Durham is seeking a Front Office Manager to lead the front desk, bell/valet and night audit teams with a focus on guest service excellence. The role reports to the Director of Rooms and drives operations, policy adherence, and staff development in a fast...OperationsFront officeNight shift
21c Museum Hotel Durham
Durham, NC1 day ago - HM Alpha Hotels & Resorts is seeking an Assistant Front Office Manager to lead the front desk, reservations, guest registration, bell services, and related operations. You will partner with leadership to deliver exceptional guest service and optimize staffing and profitability...OperationsFront office
- Driftwood Hospitality Management’s Durham Hilton location seeks a Front Office Manager to oversee all front desk operations, guest services, and staff performance. You will coordinate reservations, room assignments, and guest inquiries while driving guest satisfaction...OperationsFront office
- Driftwood Hospitality Management in Durham, NC is seeking a Front Office Manager to lead the hotel’s front desk operations and ensure exceptional guest service. You will coordinate front office activities, resolve guest concerns, and work with supervisory teams to maintain...OperationsFront office
- ...Durham, NC seeks an Assistant General Manager to lead hotel operations with the General Manager. You will supervise departments, drive... ..., control costs, and coach teams to deliver memorable guest experiences. The role requires 5+ years in hotel management or a related...OperationsDaily paidFull time
- ...our Durham, NC area. This leadership position drives profitability, oversees staff, and delivers exceptional guest experiences while ensuring daily operations meet brand standards. You’ll manage team development, inventory, and financial performance, with a focus on guest...Operations
- ...North Carolina. This role supports service, selling, and business operations to create an engaging store environment while fostering... ...brand initiatives. Ideal candidates will have retail leadership experience, a commitment to customer service, and the ability to work flexible...OperationsFlexible hours
- 21c Museum Hotels in Durham seeks a Night Auditor/Front Office professional to audit, balance, and report on hotel operations across outlets and rooms, ensuring policy compliance and fraud prevention. You will balance cash and credit for F&B and front desk, post room charges...OperationsFront officeNight shift
- The Fresh Market, serving guests in the Raleigh/Durham/Chapel Hill area, seeks... ...lead the store team, guide daily operations, and ensure a consistent, high-quality guest and team member experience. You will recruit and develop leaders, oversee multiple departments, manage...OperationsLocal area
- Strata Clean Energy in Durham, NC is seeking an on-site Front Desk Office Coordinator to be the first point of contact for employees, visitors... .... This role balances front desk duties with light office operations and HR support, requiring a strong presence, professionalism...OperationsFront officeWork at office
- ...POSITION PURPOSE AND SUMMARY The Guest Services Representative ("... ...providing the best possible experience for our guests. This... ...for completing all necessary front office daily paperwork and ensuring... ...vendors. ~ Proficient operation of the property management system...OperationsFront officeWeekly payMinimum wageLocal areaAll shifts
Extended Stay America
Durham, NC4 days ago - Firebirds Wood Fired Grill in Morrisville, NC is seeking a Service/Bar Manager to oversee front-of-house operations, including guest experience, staffing, scheduling, and clear communication with the General Manager. The role centers on delivering extraordinary hospitality...Operations
- ...This role involves overseeing shifts, supporting team development, and ensuring guest satisfaction through quality service and products. The ideal candidate has restaurant management experience and is passionate about coaching and motivating others. The position offers...Shift work
- ...provider in Durham, North Carolina, is seeking a detail-oriented Front Office Coordinator to support an outpatient office. This role is crucial for ensuring smooth operations and providing a welcoming experience for patients, with various responsibilities including...OperationsFront officeWork at office
- ...Guest Service Manager To gain the skills, knowledge... ...most pleasant checkout experience possible through... ...Standards Ensures that the front porch standards... ...according to policy. 5. Cash Office Security Ensure the... ...and analyze the Operator Activity Report. Perform...OperationsFront officeWork at office
- ...by delivering exceptional experiences to athletes of all abilities... ...working plans related to operational initiatives, staffing,... ...effectiveness. When sole leader in building, act as Head Coach... ...opening and closing procedures, Front End and Cash Office functions, teammate...OperationsFront office
DICK'S SPORTING GOODS INC
Durham, NC3 days ago - ...Job title: Guest Service Agent Reports to: Front Office Manager Job purpose To consistently and professionally... ...features/services and hours of operation. B. Room types, numbers,... ...basis to obtain feedback about their experience. • Anticipate the needs of...OperationsFront officeFull timeAll shiftsFlexible hoursShift workNight shift
Hampton Inn & Suites
Carrboro, NCmore than 2 months ago - ...a Senior Site Ambassador to deliver a hospitable, high-touch workplace experience. You will be the onsite primary contact for employees, guests, and stakeholders, coordinating front desk operations, badges, and space management to ensure a welcoming, safe, and efficient...Operations
- ...LLC is seeking an Assistant Studio Manager to support daily studio operations and ensure a premier member experience at Orangetheory Fitness. You will assist in presenting memberships, guiding guests, and helping the team reach sales targets. You will collaborate with...Operations
- ...is seeking a Campus Store Manager to lead all facets of store operations at campus locations in the United States. You will inspire teams... ...and operational excellence and a top-tier customer service experience. The role focuses on mentorship, development of team members,...OperationsTemporary work
- ...Hill, North Carolina is looking for a Front Desk Associate to play a key role in providing exceptional service to guests. Responsibilities include greeting... ...candidate will have at least one year of experience in Front Desk Operations and strong communication skills. Join...Operations
- DoubleTree Durham is seeking an Assistant Front Office Manager to lead the Front Desk and related guest service departments, ensuring exceptional service and operational excellence. This role supports profitability and guest satisfaction by maintaining standards, optimizing...Front office
- ...Job Title Front Desk Agent Job Description... ...Desk Supervisor/Front Office Manager Supervises:... ...providing a superior experience, the Front Desk Agent... ...and all aspects of the guest experience. The Front... ...department communications and operations. Provides...OperationsFront officeWork at officeNight shift
JO&JOE
Durham, NC5 days ago - ...will oversee the nightly operations of the Front Office and Night Audit staff. Serving... ...the primary contact for guests and hotel departments... ...Qualifications: • Supervisory experience in front office or night... ...from interns to executive leaders. Our "Associate First" culture...OperationsFront officeFull timeTemporary workWork at officeShift workNight shift
Concord Hospitality
Durham, NC4 days ago - ...Job TitleFront Office ManagerJob DescriptionReports... ...Director of RoomsSupervises: Front Desk Agents, Bell/... ...is committed to guest service excellence and... ....Supervises the daily operations of the Front Office personnel... ...Enjoys people and has experience dealing directly with...OperationsFront officeWork at officeNight shift
JO&JOE
Durham, NC4 days ago - ...Assistant Front Office ManagerDivision: DoubleTree RaleighDescription: The Assistant... ...ensuring the delivery of exceptional guest service and operational excellence across the front office,... ...service excellence.HOW YOU'LL SHAPE THE EXPERIENCE & FUTURELead and supervise the Front...OperationsFront officeDaily paidNight shift
HM Alpha Hotels & Resorts
Durham, NC2 days ago - The NOW Massage in Durham, NC is seeking an Experience Guide to elevate the guest experience, sell enhancements and memberships, and manage the boutique daily operations. You will greet guests, book appointments, promote memberships, and process payments for services rendered...Operations
- ...seeking a Restaurant Manager to oversee daily operations, manage staff training, and maintain high service standards. You'll ensure guest satisfaction, optimize profits, and... ...ideal candidate has 2-4 years of restaurant experience and at least one year in a supervisory...Operations
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Office Leader: Guest Experience and Operations. Be the first to apply!
