Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Front Office Manager: Guest Experience & Ops Leader

HILTON DURHAM NEAR DUKE UNIV

Driftwood Hospitality Management in Durham, NC is seeking a Front Office Manager to lead the hotel’s front desk operations and ensure exceptional guest service. You will coordinate front office activities, resolve guest concerns, and work with supervisory teams to maintain smooth check-in/check-out processes. You will train guest service agents, recruit top front desk staff, monitor performance, and manage schedules. #J-18808-Ljbffr HILTON DURHAM NEAR DUKE UNIV

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Front Office Manager: Guest Experience & Ops Leader in Durham, NC vacancy
  • 21c Museum Hotel Durham is seeking a Front Office Manager to lead the front desk, bell/valet and night audit teams with a focus on guest service excellence. The role reports to the Director of Rooms and drives operations, policy adherence, and staff development in a fast... 
    Suggested
    Night shift

    21c Museum Hotel Durham

    Durham, NC
    19 hours ago
  • Anthropologie is seeking an Assistant Department Manager in Durham, North Carolina. This role supports service, selling, and business...  ...initiatives. Ideal candidates will have retail leadership experience, a commitment to customer service, and the ability to work flexible... 
    Suggested
    Flexible hours

    Anthropologie

    Durham, NC
    3 days ago
  •  ...Suites Durham - RTP in Durham, NC seeks an Assistant General Manager to lead hotel operations with the General Manager. You will supervise...  ...revenue, control costs, and coach teams to deliver memorable guest experiences. The role requires 5+ years in hotel management or a related... 
    Suggested
    Daily paid
    Full time

    Aimbridge Hospitality

    Durham, NC
    9 hours ago
  • The Fresh Market, serving guests in the Raleigh/Durham/Chapel Hill area, seeks a Co-Store Director...  ..., high-quality guest and team member experience. You will recruit and develop leaders, oversee multiple departments, manage sales, margins, labor, and inventory, and maintain... 
    Suggested
    Local area

    The Fresh Market

    Chapel Hill, NC
    9 hours ago
  • Driftwood Hospitality Management seeks a Front Office Manager to oversee all front desk activities and coordinate...  ...with hotel leadership to resolve guest issues and optimize reservations and...  ...on delivering outstanding guest experiences and smooth daily operations. #J-188... 
    Suggested
    Shift work

    Hilton Durham near Duke University

    Durham, NC
    9 hours ago
  • Panera LLC is hiring a Team Manager for the Duke Hospital location in Durham, North Carolina...  ...team development, and ensuring guest satisfaction through quality service and...  ...ideal candidate has restaurant management experience and is passionate about coaching and motivating... 
    Shift work

    Panera LLC

    Durham, NC
    9 hours ago
  • 21c Museum Hotels in Durham, NC, seeks a Front Office Manager who is committed to guest service excellence and promoting the 21c brand. You will supervise...  ...check-ins and check-outs for a memorable guest experience. The role requires leadership, strong organizational... 

    Ennismore

    Durham, NC
    9 hours ago
  • 21c Museum Hotels in Durham, NC is seeking a Front Office Manager who leads guest services with a culture of care and accountability. You will oversee...  ..., organization, and communication skills, plus experience in hospitality management and cash handling. #J-18808-... 

    21c Museum Hotel

    Durham, NC
    4 days ago
  • HM Alpha Hotels & Resorts is seeking an Assistant Front Office Manager to lead the front desk, reservations, guest registration, bell services, and related operations. You will partner with leadership to deliver exceptional guest service and optimize staffing and profitability... 

    DoubleTree by Hilton Hotel Raleigh-Durham Airport at Researc...

    Durham, NC
    3 days ago
  •  ...Inspired, part of KBP Brands, is seeking a Restaurant General Manager at Arby’s in our Durham, NC area. This leadership position drives profitability, oversees staff, and delivers exceptional guest experiences while ensuring daily operations meet brand standards. You’ll... 

    KBP Brands

    Durham, NC
    3 days ago
  • DoubleTree Durham is seeking an Assistant Front Office Manager to lead the Front Desk and related guest service departments, ensuring exceptional service and operational excellence. This role supports profitability and guest satisfaction by maintaining standards, optimizing... 

    Doubletree-Raleigh

    Durham, NC
    1 day ago
  •  ...McDonald's - - Responsibilities: Greeting guests and assisting with ordering; Assisting guests with using ordering kiosks; Providing help to those in need; Checking guest satisfaction after meals and addressing concerns; Distributing kid treats and relaying feedback to... 

    McDonald's

    Durham, NC
    2 days ago
  •  ...Communities (RLC) is seeking a Dining Room Supervisor to lead the server team during meals and shape an exceptional dining experience for residents and guests. As a valued member of the community leadership team, you will influence culture, operations, and resident... 

    Robinwood Retirement Community

    Morrisville, NC
    2 days ago
  • Brittain Resorts & Hotels' Starbucks location in the United States is hiring an Assistant Store Manager to support the Store Manager with day-to-day operations, supervise team members, and ensure quality beverages and customer service. The role involves working alongside... 
    Weekly pay

    The Long Bay Resort

    Chapel Hill, NC
    2 days ago
  •  ...seeking a Senior Site Ambassador to deliver hospitality-driven workplace experiences. You will be the primary onsite contact for employees and guests, drive service excellence, and coordinate front desk activities, events and badge processes. You will lead a small team... 

    Jones Lang LaSalle Incorporated

    Morrisville, NC
    3 days ago
  • Firebirds Wood Fired Grill in Morrisville, NC is seeking a Service/Bar Manager to oversee front-of-house operations, including guest experience, staffing, scheduling, and clear communication with the General Manager. The role centers on delivering extraordinary hospitality... 

    Firebirds Wood Fired Grill

    Morrisville, NC
    3 days ago
  • Food Lion seeks a Store Manager to lead Front End operations, including Service Center, Self-Checkout, and To-Go services, and to hire, train, and develop store associates. You’ll drive customer satisfaction, manage expenses, and uphold Food Lion’s standards and safety... 

    Food Lion

    Durham, NC
    4 days ago
  • Driftwood Hospitality Management’s Durham Hilton location seeks a Front Office Manager to oversee all front desk operations, guest services, and staff performance. You will coordinate reservations, room assignments, and guest inquiries while driving guest satisfaction... 

    Driftwood Hospitality Management

    Durham, NC
    3 days ago
  •  ...North Carolina, is seeking a Restaurant / Entertainment Manager to ensure exceptional guest service and manage daily operations. Responsibilities...  ...a Bachelor’s degree and at least 2 years of management experience in food service. The position offers a competitive salary... 

    Lucky Strike Entertainment

    Durham, NC
    1 day ago
  •  ...Carolina based company, is seeking dedicated individuals to join our team of Guest Service professionals as a Full Time Night Auditor. We offer a competitive hourly wage commensurate with experience and a comprehensive benefits package for our team. Responsibilities... 
    Hourly pay
    Full time
    Shift work
    Night shift

    CMC Hotels

    Durham, NC
    1 day ago
  • Sampson-bladen Oil Company Incorporated in Hillsborough, NC is looking for an Assistant Manager to oversee Customer Service Representatives and ensure excellent customer experiences. Responsibilities include assisting with training, scheduling, and cash control. Ideal candidates... 
    Flexible hours
    Night shift
    Weekend work

    Sampson-bladen Oil Company Incorporated

    Hillsborough, NC
    1 day ago
  • Dollar Shave Club is seeking a Senior Manager, Analytics to drive data-driven growth, guide...  ...models, and craft narratives for senior leaders, using SQL to pull data and Tableau for...  ...candidates bring 8+ years of analytics experience with mentoring, strong SQL (Snowflake/... 

    Dollar Shave Club

    Durham, NC
    1 day ago
  •  ...and artworks while delivering a welcoming, safe, and inclusive experience. As a frontline representative, you’ll project professionalism...  ...respected. You’ll implement security procedures, monitor galleries, assist guests, and support events. #J-18808-Ljbffr Duke Careers

    Duke Careers

    Durham, NC
    4 days ago
  •  ...is seeking an Assistant Director for Employee Engagement and Experience to provide high-quality HR administration for the department,...  ...engagement. The role focuses on improving onboarding processes, managing performance reviews, coordinating engagement programs, and serving... 

    Duke Clinical Research Institute

    Durham, NC
    2 days ago
  • Follett is seeking a Campus Store Manager to lead all facets of store operations at campus locations in the United States. You will...  ...brand and operational excellence and a top-tier customer service experience. The role focuses on mentorship, development of team members,... 
    Temporary work

    Follett

    Durham, NC
    3 days ago
  •  ...Outlet, Inc. is seeking a Retail Zone Team Leader to guide merchandising and customer...  ...store zone. You will supervise associates, manage staffing, and ensure store standards,...  ...replenishment to deliver an exceptional shopping experience. This role requires 1-2 years of... 
    Weekend work
    Afternoon shift

    Ollie's Bargain Outlet, Inc.

    Durham, NC
    3 days ago
  •  ...North Carolina, is seeking a Facilities Engineering & Operations Manager - Water & Wastewater Treatment to lead multi-site teams...  ...OPEX reduction. The ideal candidate will have 8-12+ years of experience in industrial water/wastewater operations and a strong foundation... 
    Full time

    Wolfspeed

    Durham, NC
    3 days ago
  • H&R Block is seeking a Multi-Office Leader to oversee a portfolio of 4-6 retail offices in the Durham, NC area, ensuring a consistent, high-quality client experience across locations. You will lead Tax Professionals and Client Service Professionals, coaching teams to anticipate... 
    Work at office

    H&R Block

    Durham, NC
    1 day ago
  •  ...Reporting to Store Leadership, the Guest Lead plays an important role...  ...an exceptional guest experience Consistently adheres to Altar...  ...closing procedures as directed by management Adheres to loss prevention...  ...opportunities Serves as leader on duty as needed Adheres... 

    Altar'd State

    Durham, NC
    9 hours ago
  •  ...Ambassador to deliver a hospitable, high-touch workplace experience. You will be the onsite primary contact for employees, guests, and stakeholders, coordinating front desk operations, badges, and space management to ensure a welcoming, safe, and efficient environment.... 

    US AMR-Jones Lang LaSalle Americas, Inc.

    Morrisville, NC
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Front Office Manager: Guest Experience & Ops Leader. Be the first to apply!