Senior Key Account Manager -- Northern California

Job ID: 31154138Posted: Posted 4 Days AgoStart Date: 2026-07-27Location: United States - California - San Francisco, United States of AmericaTime Type: Full timeAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position is a remote opportunity in the Abbott Diabetes Care Division. We are helping people with Diabetes lead healthier, happier lives.   As a global leader in diabetes care, Abbott is constantly working to deliver the highest quality products and unwavering support to our customers.  Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we’re committed to continuous improvement in the way patients and professionals measure, track and analyze glucose levels.    As an Enterprise Solutions Specialist (ESS), you will support the Strategic Account Executives (SAEs) to drive the adoption of the Abbott Diabetes Care (ADC) product portfolio, which includes continuous glucose monitoring (CGM), at health systems within an assigned territory. The role will partner with key clinical and administrative stakeholders on the design, implementation, and adoption of health system solutions to integrate ADC’s product portfolio within healthcare facilities at target health systems with direction from the SAE.This is a filed based opportunity. The territory will be Northern California. What You'll DoCollaborate with SAEs as necessary on development of account strategy and execution plans at priority health systems within assigned territoryDevelop and maintain strong working relationships with customer stakeholders at healthcare facilities and HQ at target health systems throughout the clinical workflow advisory, implementation, and adoption processConduct existing workflow analyses and consult on workflow changes that need to occur with the implementation of new functionality and solutions in ADC’s portfolioSupport solution implementation across customer facilities, effectively partnering with internal technical specialists, as needed, to develop and refine the solutionFacilitate proper change management in the clinical or operational environment, ensure proper testing of the solution, and establish a comprehensive training plan to provide for a smooth transition of the solution to the customerProvide staff support and training on workflows for onboarding patientsDefine and document desired outcomes and KPIs according to identified customer needsServe as an active member of professional IT / EMR implementation organizations (e.g., HIMSS, AMIA, etc.) and proactively share knowledge, experience, and lessons learnedExperience You'll BringRequiredBachelor’s degree5+ years of work experience in one or more of the following: clinical consulting, field sales, product marketing, systems analysis, agency or medical/clinical experience within the medical device, pharmaceutical and/or biotech industryExcellent problem solving, relationship building, cross-functional collaboration, and project management skills Solution-oriented mindsetProcess management skills, including end-to-end mapping and systems analyses abilitiesProfessionalism when interacting with customersAbility to prepare and deliver effective oral and written communicationsSkilled in crafting and executing change management actions and communicationsProven ability to manage both projects and timePrior clinical training and adult education delivery experienceWillingness and ability to travel, including overnight 50% - 75%Preferred Registered Dietitian (RD/RDN) or Certified Diabetes Care and Education Specialist (CDCES) with experience in a hospital and/or outpatient setting.Experience developing or consulting on clinical protocols and / or workflowsDiabetes disease area knowledge and experience with related products (e.g. glucose monitors, pumps)Apply NowLearn more about our health and wellness benefits, which provide the security to help you and your family live full lives: Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at , on Facebook at and on Twitter @AbbottNews.Divisional InformationMedical DevicesGeneral Medical Devices:Our medical devices help more than 10,000 people have healthier hearts, improve quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine fingersticks.CRMAs a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.DiabetesWe’re focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.VascularAbbott Vascular provides innovative, minimally invasive, and cost-effective products for treatment of vascular disease.NeuromodulationOur Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.Structural HeartStructural Heart Business Mission: why we existOur business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease.EPIn Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.HFIn Abbott’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.DiagnosticsWe’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level.Our Point of Care diagnostic portfolio spans key heath and therapeutic areas, including infections disease, cardiometabolic, informatics and toxicology.Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges.NutritionOur nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac, PediaSure, Pedialyte, Ensure, and Glucerna – to help them get the nutrients they need to live their healthiest lives.The base pay for this position is $86,700.00 – $173,300.00In specific locations, the pay range may vary from the range posted.JOB FAMILY:Sales ForceDIVISION:ADC Diabetes CareLOCATION:United States of America : RemoteADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 50 % of the TimeMEDICAL SURVEILLANCE:NoSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: is the Law link - Espanol: