Nurse Manager

Fair Haven Community Health Care 

For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.

Join our team as a Nurse Manager and help lead high-quality, patient-centered care in a collaborative community health setting.

The Nurse Manager plays a key leadership role in overseeing daily clinical operations, supporting nursing staff, and ensuring exceptional patient care. This position partners closely with providers and clinical support teams to create an efficient, positive, and compassionate care environment aligned with our mission and values. Typical duties include but are not limited to:

• Provide leadership, mentorship, and support to a multidisciplinary team of Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Medical Assistants (MAs).
• Foster a culture of collaboration, accountability, engagement, and continuous learning.
• Coach, develop, and empower team members to achieve their professional goals and deliver exceptional patient care.

Drive Clinical Excellence

• Oversee day-to-day clinical operations, including patient flow, staffing, scheduling, and clinical support functions.
• Ensure compliance with infection control standards, quality measures, Joint Commission requirements, and UDS performance indicators.
• Monitor clinical performance and implement best practices to enhance patient outcomes and operational efficiency.

• Lead quality improvement initiatives utilizing methodologies such as PDSA, Lean, and evidence-based practices.
• Analyze performance metrics and identify opportunities to improve care delivery and patient satisfaction.
• Participate in organizational committees, strategic projects, and cross-functional initiatives that advance FHCHC's mission.

• Collaborate closely with providers and interdisciplinary teams to deliver integrated, coordinated care.
• Provide direct patient care when needed, including assessments, medication administration, documentation, and care coordination.
• Ensure every patient receives compassionate, respectful, and culturally responsive care.

Qualifications

• Active Connecticut RN license required; BSN preferred
• CPR certification from the American Heart Association required
• Minimum 2 years of ambulatory care experience required; FQHC experience preferred
• At least 1 year of supervisory or leadership experience in an ambulatory setting
• Strong leadership, communication, critical thinking, and team-building skills
• Experience with quality improvement methodologies such as PDSA or Lean preferred
• Proficiency with EHR systems, Microsoft Office, and web-based tools
• Bilingual English/Spanish preferred 

• Registered Nurses, Licensed Practical Nurses and Medical Assistants

Why Join Us?

You’ll be part of a mission-driven organization committed to delivering outstanding primary care in a Patient-Centered Medical Home model. We value collaboration, innovation, and compassionate care—and we invest in leaders who want to make a difference in the communities we serve

• Comprehensive Medical
• Health Savings Account (HSA)
• Vision and Dental Insurance
• Voluntary Benefits (Short-Term & Long-Term Disability)
• Paid Life Insurance
• Paid Holidays
• Generous Paid Time Off (PTO)
• 403(b) Retirement Plan with Employer Match

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External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.