Billing Coordinator

Seeking a highly organized and detail-oriented Billing Coordinator to support a busy, high-volume invoicing function. This position is responsible for ensuring customer invoices are accurate, complete, and submitted in accordance with contractual requirements and established billing procedures. The ideal candidate thrives in a fast-paced environment, can effectively manage multiple priorities simultaneously, and demonstrates strong follow-through when resolving billing discrepancies and customer invoicing issues. Working cross-functionally with various internal departments, this individual will play a critical role in maintaining billing accuracy, supporting revenue operations, and ensuring timely invoice delivery while providing exceptional internal and external customer service. Billing Administration & Invoice Processing Generate, review, and process customer invoices utilizing supporting documentation, contract terms, and billing guidelines. Examine invoice packages for completeness, accuracy, pricing compliance, tax considerations, and required customer documentation. Verify purchase orders, supporting records, approvals, shipping documents, service confirmations, and other billing-related materials before submission. Monitor invoice workflows and proactively follow up on pending approvals or outstanding items to prevent delays. Conduct final quality reviews to ensure invoices meet customer-specific submission requirements. Billing Support & Issue Resolution Submit invoices through electronic platforms, customer portals, and other approved submission methods. Investigate and resolve billing discrepancies, rejected invoices, validation errors, documentation deficiencies, and account-related exceptions. Research and address questions related to pricing, tax treatment, quantities, approvals, and customer billing requirements. Maintain documentation and records related to invoice submissions, corrections, and status updates. Escalate complex billing concerns and unusual exceptions when necessary. Cross-Functional Collaboration Partner with internal teams to obtain missing information, clarify billing details, and resolve invoicing issues. Communicate professionally with customers and stakeholders regarding invoice status, documentation requests, and account inquiries. Ensure customer-specific billing instructions and account requirements are consistently followed. Support initiatives aimed at improving billing efficiency, accuracy, and process compliance. Required Qualifications Strong organizational skills with the ability to manage multiple priorities in a deadline-driven environment. Excellent attention to detail and commitment to producing accurate work. Proven ability to identify discrepancies, analyze issues, and implement effective solutions. Strong written and verbal communication skills. Ability to adapt quickly to changing priorities, customer requirements, and business demands. Proficiency with Microsoft Office applications, including Excel, Teams, and related collaboration tools. Comfortable learning and navigating various business systems, customer portals, and technology platforms. Preferred Qualifications Previous experience in billing, invoicing, accounts receivable, revenue operations, or a related accounting support function. Experience working with enterprise resource planning (ERP) systems and billing software. Familiarity with electronic customer invoicing portals and workflow-based billing processes. Understanding of sales tax considerations and invoice compliance requirements. Experience supporting customers with unique invoicing procedures, approval workflows, and documentation requirements. Background working within high-volume operational, distribution, logistics, manufacturing, industrial, or service-based environments. Competitive salary plus performance-based bonus opportunity. Hybrid work schedule with remote work one day per week. Medical, dental, and vision insurance offerings. Paid holidays and generous paid time off program. Ability to carry over a portion of unused PTO annually.Opportunity to work with an experienced leadership team in a collaborative environment. Stable and growing organization with a strong commitment to employee development, operational excellence, and long-term success. #J-18808-Ljbffr