Senior Administrator

Job Description

Job Description

Position Summary

Falls Filtration Technologies is seeking an experienced and highly organized Senior Contract Administrator to support customer contracts, order management, and business operations.

This position is responsible for reviewing and administering customer contracts and purchase orders, maintaining accurate documentation, and coordinating with internal departments to ensure customer requirements and contractual obligations are properly communicated and fulfilled.

The ideal candidate has strong organizational skills, excellent attention to detail, and experience working with contracts, customer orders, and manufacturing-related business processes.

Essential Duties and Responsibilities

• Review, process, and administer customer contracts, purchase orders, and related documentation.
• Verify contract and purchase order information for accuracy, completeness, and compliance with company requirements.
• Maintain organized records of contracts, amendments, correspondence, and customer documentation.
• Coordinate with Sales, Engineering, Operations, Quality, and Finance to communicate contractual requirements.
• Monitor customer orders and contract requirements to support timely completion and delivery.
• Assist in resolving discrepancies involving purchase orders, pricing, delivery requirements, and contract documentation.
• Communicate professionally with customers regarding order status, documentation, and contract-related questions.
• Track contract updates, revisions, deadlines, and outstanding customer requirements.
• Support preparation and review of quotations, proposals, and contract-related correspondence as assigned.
• Maintain accurate customer and order information in company systems.
• Identify potential contractual concerns and escalate them to appropriate management for review.
• Assist with internal reporting, document preparation, and administrative projects.
• Maintain confidentiality of customer information, pricing, and company records.
• Perform additional contract administration and business support duties as assigned.

Qualifications and Requirements

• Previous experience in contract administration, customer service, order management, or a related administrative role.
• Experience in a manufacturing, industrial, or technical business environment preferred.
• Strong written and verbal communication skills.
• Excellent organizational skills and ability to manage multiple priorities.
• High level of accuracy and attention to detail.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.
• Experience working with ERP systems or other business management software preferred.
• Ability to review detailed documents and identify discrepancies.
• Strong problem-solving skills and ability to work with multiple departments.
• Ability to handle confidential business information professionally. Physical Requirements

• Primarily office-based position.
• Extended periods of sitting and working at a computer.
• Frequent use of a keyboard, telephone, and standard office equipment.
• Occasional movement throughout the office and manufacturing facility as needed.

Equal Employment Opportunity

Falls Filtration Technologies is an Equal Opportunity Employer. We consider qualified applicants without regard to legally protected characteristics and provide reasonable accommodations as required by law.