Customer Service Representative
City of Macedonia
General Description of Work: Greets and assists guests who come into the recreation center. Handles
registration for all programs and activities. Assists with building
supervision as necessary.
Supervision Received: Receives supervision from Lead CSR and Recreation Supervisor.
Essential Functions:
• Responsible for providing excellent customer service to guests who come into the recreation
center
• Responsible for cash handling to include balancing cash drawers
• Performs program registration, membership sales, merchandise sales, rentals, tot room
registrations and park pavilion reservations using the software provided
• Handles incoming phone calls to the recreation center
• Responsible for knowledge of all program areas within the Parks and Recreation Department
Minimum Qualifications:
• Excellent Customer Service Skills
• 16 years or older
• Ability to work on the computer
• Ability to work a flexible schedule on nights, weekends, and holidays
Vacancy posted 4 days ago
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