Warranty Coordinator

Warranty Coordinator I

Responsible for performing duties which allow the Warranty Management teams to be efficient in the resolution of warranty claims on all Renewables projects. This role provides those supporting services that saves time, provides organization of the work, and enhances team efficiency and effectiveness. The Warranty Coordinator I will work collaboratively across departments and actively supports the company's values and beliefs.

Location: This position can be located at one of our office locations daily (without per diem or relocation): Phoenix, AZ; Indianapolis, IN; or Fargo, ND with 30% travel throughout the US.

Company Overview

MasTec Renewables, comprised of Wanzek Construction, IEA Constructors, and White Construction, combines over 20 years of experience in renewable energy construction. Depending on your position and project, you may work for one or more of our companies over your career with us. Join one of the largest construction firms in the country (Engineering News-Record [ENR]: #1 in Power, #17 Top 50 Domestic Heavy Contractors, #20 Transportation Contractor).

We embrace diverse perspectives among our employees and across all levels of our business, including our suppliers, community partners, and clients. We have built a multidimensional workforce that brings valuable differences in perspectives, work ethics, and approaches to our organization. By collaborating across departments, we foster innovation and encourage everyone—from interns to executives—to share their ideas and make an impact. Our goal is to create a respectful work environment where all employees feel valued, included, and empowered to become innovative leaders in our industry.

The MasTec Renewables market sector is part of the MasTec Clean Energy & Infrastructure business segment. MasTec's Clean Energy & Infrastructure (CE&I) segment generates over $4.5 billion in annual revenue, providing construction services across industrial, renewables and infrastructure sectors. Our renewables sector focuses on solar, wind and battery storage. Sustainability and safety are foundational to our culture and influence everything we do.

MasTec, a minority-owned Fortune 500 company, has shaped the construction industry for more than 90 years. With over 35,000 employees and 400 offices nationwide, we provide flexibility and career growth in dynamic work environments.

Responsibilities

• Promote and comply with all Company safety policies and procedures
• Assist with materials research by retrieving IFC and As-Built designs, RFI, Inspections and observations from ProCore for Warranty Manager and/or field team leaders
• Support coordination efforts of field team leaders as needed in the completion of warranty items
• Generate SM Work orders, cost codes/phase codes to assist with cost tracking
• Generate Purchase Order Requests within MasTec CRT including creation of SOVs from quotes code verifications; monitor approval flow and PO issuance by Procurement
• Maintain and monitor the MasTec CE&I Warranty email address
• Attend Owner meetings and presentations when appropriate
• Monitor Substantial Completion dates and warranty periods to update and maintain corresponding trackers
• Maintain an up-to-date client point-of-contact list
• Collaborate with Procurement to update and maintain a vendor point-of-contact list
• Support the preparation of End of Warranty assignments to client for major equipment
• Assist in compiling backup for non-warrantable / cost plus billing recovery and submit to Billing for payment applications to applicable Owner and/or Vendor/Subcontractor
• Support the preparation of reports and presentations for Warranty Kickoff meetings, Warranty Handover Meetings, etc.
• Compose and prepare routine correspondence, such as Vendor claims and Subcontractor management
• Resolve minor ancillary warranty claims when appropriate
• Contribute to special projects as required to meet Quality key initiatives
• Support RCAs as required
• Other duties as assigned

Qualifications

Education and Work Experience Requirements:

• High school diploma or equivalent required
• One to Three years' experience in an administrative support position; billing or construction experience preferred

Knowledge, Skills and Abilities Required:

• Take reasonable care of your own and others' health and safety and of those who may be affected by the day-to-day delivery of this role by taking personal responsibility for working toward MasTec Renewable Energy's Zero Injury principles.
• Ability to multitask in a fast environment
• Common sense understanding to carry out instructions furnished in written, oral or diagram form
• Effective communication skills
• Proficient in Microsoft Office suite and SmartSheet
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Strong time management skills are crucial for effectively managing tasks and responsibilities including setting clear deadlines, prioritization, task breakdown, organization, self-discipline, flexibility, and contingency planning
• Ability to demonstrate basic construction safety practices/protocols
• Strong attention to detail and ability to follow directions with precise execution
• Ability to travel 15% per year as needed

What's in it for you:

Financial Wellbeing

• Compensation $22-$30/ Hour, commensurate with experience
• Competitive pay with ongoing performance review and merit increase
• 401(k) with company match & Employee Stock Purchase Plan (ESPP)
• Flexible spending account (Healthcare & Dependent care)

Health & Wellness

• Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children
• Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance, Weight Management Drug Discount
• Discounted National Gym Membership Network

Family & Lifestyle

• Paid Time Off, Paid Holidays, Bereavement Leave
• Military Leave, including Differential Pay and Benefits Continuation
• Employee Assistance Program

Planning for the Unexpected

• Short and long-term disability, life insurance, and accidental death & dismemberment
• Voluntary life insurance, accident, critical illness, hospital indemnity coverage
• Emergency Travel Assistance Program
• Group legal plan