Vehicle System Triage Analyst Engineer (Palo Alto, CA)

• Act as the primary triage point for advanced EV system issues across E/E architecture, HV propulsion, software/firmware, and safety domains within CE1.
• Verify reproducibility of symptoms; assess field vs. lab data for safety implications; clearly bound the scope to prevent harm.
• Gather and align data: logs (CAN, Ethernet, serial), diagnostic trouble codes, BMS history, thermal trends, charging data, OTA history, and variant information.
• Design controlled reproduction steps or data-window analyses, document assumptions and limitations.
• Propose non-invasive checks first; specify required data, traces, bench tests, and sequence tests by likelihood and risk.
• Use structured methods (fault trees, 5 Whys, 8D) to connect symptoms to root causes; identify latent failure modes and environmental factors.
• Lead and coordinate with hardware, software, powertrain, thermal, safety, and cybersecurity teams; drive concise briefs, handoffs, and decision records.
• Produce concise triage briefs, RCA summaries, and knowledge-base entries; maintain a pattern library of recurring symptom clusters and typical causes.
• Apply a formal risk scoring approach (likelihood x impact) to determine escalation paths to appropriate domains and management levels.
• Propose immediate mitigations (config/workarounds) and longer-term actions (design changes, software patches, OTA updates).
• Archive evidence, record decisions, and deliver a handoff brief with next steps and owners; ensure downstream teams have clear action items.

Required skills and qualifications

• Bachelor’s degree in Electrical/Automotive Engineering, Computer Science, or related field; 3+ years of hands-on EV/system diagnostics (or equivalent).
• Strong command of vehicle E/E architectures, domain controllers, HV propulsion (battery, BMS, inverter, motor, thermal management), and functional safety basics.
• Proficiency with automotive networks (LIN, CAN/CAN-FD, Ethernet), diagnostic tools, log analysis, and interpretation of system interactions, timing, and environmental impacts.
• Demonstrated ability to perform structured root-cause analysis (fault trees, 5 Whys, Ishikawa) and derive actionable steps from partial data.
• Experience with OTA/update processes, software versioning, traceability, and baseline/fault-change management.
• Strong written and verbal communication ; able to produce executive summaries and technical appendices; proven cross-functional collaboration.
• Comfortable in a fast-paced program environment; able to balance speed with rigor and prioritize high-impact work.

Helpful/preferred skills

• Advanced diagnostic tooling and environments
• Experience with HIL, bench/rig testing, lab equipment, and diagnostic simulators.
• Coding and data tools
• Proficiency in Python or MATLAB for data processing; data visualization skills (Excel, Tableau, Power BI, etc.).
• RCA documentation
• Experience with formal RCA templates, pattern libraries, and reusable triage playbooks.
• Additional EV domains
• Familiarity with charging standards (NACCS/CCS), V2X concepts, and battery chemistries.
• Functional safety training/certifications (ISO 26262 or equivalent)
• Foundational knowledge of ISO 26262/ASIL concepts and basic automotive cybersecurity practices relevant to vehicle systems.
• Automotive cybersecurity basics
• OEM or supplier-specific EV safety training.
• Strong understanding of vehicle dynamics
• An eagerness to work cross-functionally in a dynamic environment where you are part of a high performing team

Estimated Min Rate : $50.00

Estimated Max Rate : $80.00

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.