General Sales Manager - Hammond, LA

Job Description Job Description We are seeking a General Sales Manager (GSM) for our Ross Downing CDJR Dealership who will be responsible for leading and managing the sales department to achieve sales targets, enhance customer satisfaction, and ensure a high-performing sales team. The GSM will develop sales strategies, monitor sales performance, and foster a customer-focused sales environment.Key Responsibilities: * Sales Leadership and Team Management: * * Lead, mentor, and motivate the sales team to meet and exceed sales targets. * Set clear performance expectations, provide ongoing coaching, and conduct performance evaluations. * Sales Strategy and Planning: * * Monitor and analyze sales data, market trends, and competitor activities to adjust sales strategies accordingly. * Collaborate with the General Manager to set sales targets and objectives. * Customer Relationship Management: * * Foster a customer-centric sales environment, ensuring exceptional customer service and satisfaction. * Address customer inquiries, concerns, and complaints promptly and professionally. * Develop and maintain strong relationships with new and existing customers. * Inventory Management: * * Oversee the ordering, stocking, and presentation of vehicles to ensure an optimal inventory mix. * Monitor inventory levels and adjust ordering strategies to meet customer demand and market conditions. * Collaborate with the sales team to manage aged inventory and promote high-turn vehicles. * Financial Performance: * * Manage the sales department's budget, ensuring financial targets are met or exceeded. * Monitor sales profitability and implement measures to enhance gross margins. * Prepare and present regular sales performance reports to the General Manager and ownership. Preferred Skills/Abilities: * Minimum of 5 years of experience in automotive sales management, with a proven track record of success. * Strong leadership and team-building skills. * Excellent communication, negotiation, and interpersonal skills. * In-depth understanding of sales processes, inventory management, and financial management. * Proficient in dealership management software and other relevant technologies. * Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively. * Strong problem-solving skills and the ability to make informed decisions. * Ability to upkeep confidentiality as needed. Benefits: * Comprehensive benefits including 401k with company match, health, dental, vision, and life insurance options. Equal Opportunity Employer: Ross Downing is an equal opportunity employer. We are a diverse group and are committed to creating an inclusive environment for all employees.