VP, Agentic AI Platform

It's a great time to joinHarrias we revolutionize the hospitality industry with our cutting-edge technology solutions for workforce management. We're an innovative, high-growth company with a global presence, dedicated to building strong partnerships and delivering measurable value to our customers.

This is a pivotal moment - not just for Harri, but for the entire frontline industry. We are not merely building AI features; we arearchitecting a new way to work. Hospitality managers today are drowning in complexity - scheduling, compliance, training, inventory.Agentic AIis the key to moving them from task-masterstoteam-to team-builders.

We are seeking aVice President, Agentic AI Platform -astrategic product and commercialization leaderwho can turn groundbreaking AI capabilities into tangible business value.

This role is perfect for an executive who has successfully scaled enterprise-grade AI and digital experience platforms—someone who can connect human-centered design with commercial strategy to create meaningful, market-shaping outcomes.

What you'll be doing

1. Commercial & Go-to-Market Leadership

• Define and own the business and go-to-market strategy for Harri's Agentic AI platform.
• Develop pricing, packaging, and monetization models that scale across customer segments.
• Partner with sales, marketing, and customer success to enable adoption and revenue growth.

2.Product Vision & Market Alignment

• Collaborate with technical product and engineering leaders to translate AI capabilities into business-ready solutions.
• Use market intelligence, customer feedback, and design insights to co-create a roadmap that delivers measurable ROI.
• Bridge the gap between user needs, technical innovation, and business value.
• Serve as Harri's chief evangelist for AI - translating complex concepts into clear, outcome-driven narratives.
• Champion intuitive, human-centered product experiences that empower frontline managers.
• Bring a design-thinking approach to defining how AI assistants seamlessly integrate into the daily workflow of hospitality professionals.
• Conduct competitive and market analysis to inform product direction and identify strategic opportunities.
• Build alliances with technology and platform partners to accelerate product adoption and market reach.
• Inspire and align cross-functional teams around a shared commercial vision.
• Operate as a senior advisor to the C-suite on AI product commercialization, design strategy, and enterprise transformation.

It's a great time to joinHarrias we revolutionize the hospitality industry with our cutting-edge technology solutions for workforce management. We're an innovative, high-growth company with a global presence, dedicated to building strong partnerships and delivering measurable value to our customers.

This is a pivotal moment - not just for Harri, but for the entire frontline industry. We are not merely building AI features; we arearchitecting a new way to work. Hospitality managers today are drowning in complexity - scheduling, compliance, training, inventory.Agentic AIis the key to moving them from task-masterstoteam-to team-builders.

We are seeking aVice President, Agentic AI Platform -astrategic product and commercialization leaderwho can turn groundbreaking AI capabilities into tangible business value.

This role is perfect for an executive who has successfully scaled enterprise-grade AI and digital experience platforms—someone who can connect human-centered design with commercial strategy to create meaningful, market-shaping outcomes.

What you'll be doing

1. Commercial & Go-to-Market Leadership

• Define and own the business and go-to-market strategy for Harri's Agentic AI platform.
• Develop pricing, packaging, and monetization models that scale across customer segments.
• Partner with sales, marketing, and customer success to enable adoption and revenue growth.

2.Product Vision & Market Alignment

• Collaborate with technical product and engineering leaders to translate AI capabilities into business-ready solutions.
• Use market intelligence, customer feedback, and design insights to co-create a roadmap that delivers measurable ROI.
• Bridge the gap between user needs, technical innovation, and business value.

3.Experience Design & Customer Evangelist

• Serve as Harri's chief evangelist for AI - translating complex concepts into clear, outcome-driven narratives.
• Champion intuitive, human-centered product experiences that empower frontline managers.
• Bring a design-thinking approach to defining how AI assistants seamlessly integrate into the daily workflow of hospitality professionals.

4.Market & Ecosystem Strategy

• Conduct competitive and market analysis to inform product direction and identify strategic opportunities.
• Build alliances with technology and platform partners to accelerate product adoption and market reach.

5.Leadership & Influence

• Inspire and align cross-functional teams around a shared commercial vision.
• Operate as a senior advisor to the C-suite on AI product commercialization, design strategy, and enterprise transformation.

More about you. What can you bring?

• Proven Product Executive: 7+ yearsin product leadership, digital strategy, or experience design within enterprise SaaS or AI-driven platforms.
• Strategic Innovator: Deep understanding of Generative andAgentic AIwith a record of translating technology into scalable business models.
• Commercial Strategist: Skilled in go-to-market execution, SaaS and AI commercial modeling, PLG (Product-Led Growth), and portfolio management.
• Design-Minded Leader: Background in digital experience design and customer journey optimization, with the ability to marry aesthetics, usability, and business impact.
• Consulting-Caliber Communicator: Able to simplify complexity, influence executive audiences, and align diverse teams.
• Collaborative & Enterprise-Savvy: Experienced in navigating large organizations, managing stakeholders, and ensuring compliance, security, and change management in enterprise contexts.
• Education: Bachelor's degree in Engineering or a related field; advanced business or leadership education (e.g., altMBA, MBA) is preferred.

• Proven Product Executive: 7+ yearsin product leadership, digital strategy, or experience design within enterprise SaaS or AI-driven platforms.
• Strategic Innovator: Deep understanding of Generative andAgentic AIwith a record of translating technology into scalable business models.
• Commercial Strategist: Skilled in go-to-market execution, SaaS and AI commercial modeling, PLG (Product-Led Growth), and portfolio management.
• Design-Minded Leader: Background in digital experience design and customer journey optimization, with the ability to marry aesthetics, usability, and business impact.
• Consulting-Caliber Communicator: Able to simplify complexity, influence executive audiences, and align diverse teams.
• Collaborative & Enterprise-Savvy: Experienced in navigating large organizations, managing stakeholders, and ensuring compliance, security, and change management in enterprise contexts.
• Education: Bachelor's degree in Engineering or a related field; advanced business or leadership education (e.g., altMBA, MBA) is preferred.

When and where you'll be doing it

You will enjoy afull-time position (40 hours per week)based in ourNew York office. The annual salary for this position is$200,000-250,000 (USD), depending on experience. This role reports to our Chief Product Officer.

You will enjoy afull-time position (40 hours per week)based in ourNewYork office. The annual salary for this position is$200,000-250,000 (USD), depending on experience. This role reports to ourChief Participant.

What will you get in return?

Creating an environment which enables our people to thrive is crucial for us. Harri offers a comprehensive compensation structure designed to support you throughout your career here.

You'll get:

• Generous Paid Time Off (PTO) policy.
• A collaborative and supportive work environment where your contributions directly impact daily operations.

Creating an environment which enables our people to thrive is crucial for us. Harri offers a comprehensive compensation structure designed to support you throughout ourcareer..

You'll get:

• Competitive salary
• Comprehensive health, dental, and vision benefits.
• Generous Paid Time Off (PTO) policy.
• A collaborative and supportive work environment where your contributions directly impact daily operations.

Equity, Diversity and Inclusion

We’re committed to building diverse talent at Harri and believe our strengths as a team come from having many unique perspectives. We value a healthy, vibrant, and inclusive organization that encourages everyone to be themselves at work. We are committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities.

We will be reviewing applications on a rolling basis and reserve the right to close applications early.

We run background checks on all new hires in this position.

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