Technical Solutions Specialist
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Epicor in Cleveland, OH is seeking a technical support specialist to diagnose and resolve software and system issues via phone, email or chat. You will thoroughly document steps and escalate when needed, aiming for first‑time resolution and a positive customer experience. Responsibilities include troubleshooting across SQL, web servers, and devices, assisting with system setup and integration tools, mentoring teammates, and contributing to the knowledge base. #J-18808-Ljbffr Grow
Vacancy posted 2 days ago
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