Business Analyst
Virtual Vocations Inc
Leading the requirements gathering and process design for federal agency clients, the full-time remote Secret Cleared ServiceNow Business Analyst will translate complex mission requirements into scalable ServiceNow solutions and ensure compliance with federal standards. Key responsibilities Lead client workshops to elicit, analyze, and document business requirements aligned with agency mission goals Translate business needs into user stories and functional specifications within Agile/Scrum frameworks Conduct gap analysis to identify discrepancies between legacy processes and ServiceNow functionality Required qualifications U.S. Citizenship and ability to obtain and maintain a Secret Level security clearance Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field 5+ years of experience as a Business Analyst, with at least 3 years focused on the ServiceNow platform Proven experience in the federal contracting space (DoD, DHS, or Civilian agencies) ServiceNow Certified System Administrator (CSA) - REQUIRED
Vacancy posted 4 days ago
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