Call Center Agent

Job Details Are you looking for a new career opportunity?
Are you energetic, personable, and driven to succeed?
We're looking for ambitious team members with experience managing outbound and inbound calls to join our in-office call center. This is not a remote position, you'll work in a lively, supportive team environment where your communication skills and positive attitude will help you succeed.

You'll be speaking with homeowners who have already contacted us about their window and door replacement needs. Your role will be to learn about their situation, explain the value of an in-home consultation, and schedule an appointment with one of our Sales Consultants.

What We Offer:

Competitive hourly pay: $17.00/hour plus uncapped performance bonuses
Full-time hours available
Fun and fast-paced team atmosphere
All warm leads, absolutely no cold calling
Growth opportunities within the company

Full-Time:

Monday through Friday, 11:30am-7:00pm, plus every other Saturday, 9:00am-3:00pm (with one alternating weekday off)


We're Looking For People Who Are:

Outgoing, friendly, and approachable
Comfortable speaking with the public
Professional, with a clear and courteous speaking voice
Computer savvy and comfortable using call center software
Experienced in a call center or customer service environment
Skilled at handling objections and staying positive under pressure
Motivated to earn bonuses based on performance
Energized working in a team

Full-Time Employee Benefits: Medical, vision, and dental insurance
401(k) and profit sharing
Paid time off (PTO)
Life insurance
Positive company culture with team support and ongoing training

If you're looking for a role where your personality and communication skills can help you succeed-and where your hard work truly pays off-we want to hear from you.

Apply today and take the next step in your career!