Equipment Delivery Specialist

Job Description

Job Description

Description:

Stowers Machinery is proud to expand from East Tennessee into Southern Florida through the opening of Coastal Construction Equipment, LLC , the region's CAT Compact Equipment Dealer. This expansion strengthens our ability to provide customers with exceptional sales, rental, parts, and service support.

Don't miss the opportunity to join our team during this exciting period of growth and help build the future of our Southern Florida operation. Apply today!

The Coastal Construction Equipment Delivery Specialist is responsible for the safe, timely, and professional transportation, delivery, pickup, and setup of construction equipment, attachments, and related products to customer locations, job sites, and company facilities. An Equipment Delivery Specialist will drive machines to the customer’s location. This position serves as a key customer-facing representative of the company by ensuring equipment is delivered in excellent condition, providing equipment orientation, operational instruction, and basic software training when appropriate, maintaining accurate delivery documentation, and adhering to all DOT regulations, company policies, and safety standards. The role plays a critical part in supporting customer satisfaction, operational efficiency, equipment adoption, and the overall success of equipment delivery operations.

Knowledge and Skill Requirements

• Ability to effectively train customers on machine operation, controls, and software applications.
• Working knowledge of equipment technology, telematics, onboard displays, and operator systems.
• Strong presentation, communication, and customer education skills.
• Ability to explain technical information to customers with varying levels of equipment experience.

Essential Job Functions

• Delivery and drop-off of equipment.
• Transport machinery to specific customer locations; Driving regionally is required.
• Conduct equipment walk-arounds and provide customers with operational instructions, safety information, and basic machine functionality training.
• Train customers on onboard machine technology, telematics systems, displays, and software applications associated with the equipment.
• Demonstrate key machine features and verify customer understanding prior to equipment handoff.
• Answer customer questions regarding equipment operation, controls, and software functions, and coordinate additional support resources when necessary.
• Ensure customers are aware of available technology features that improve productivity, efficiency, and equipment performance.

Preferred Experience and Skills

• Experience providing equipment demonstrations, customer orientations, or operator training.
• Familiarity with Caterpillar technology platforms, telematics systems, machine control systems, and customer-facing software solutions.
• Ability to confidently present equipment features and technology benefits to customers.

Education Requirements:

• High school diploma or equivalent preferred
• Additional training in transportation, logistics, or equipment operation is beneficial

Leadership Responsibilities:

• Promote safe work practices and proper equipment handling
• Support training of new drivers or team members when requested
• Represent the company professionally during customer interactions
• Contribute to continuous improvement of delivery processes and safety standards

Preferred Experience and Skills:

• Experience operating trucks, trailers, and loading equipment
• Strong problem solving skills for navigating delivery challenges
• Ability to work independently and manage time effectively
• Familiarity with GPS systems, routing tools, or delivery software

Physical and Mental Requirements:

• Ability to lift, secure, and move equipment or materials as needed
• Ability to climb onto trailers, operate ramps, and handle tie downs
• Ability to sit for extended periods while driving
• Ability to work outdoors in varying weather conditions
• Ability to manage multiple deliveries and maintain attention to detail

Work Environment:

• Work performed in trucks, customer job sites, branch yards, and outdoor environments
• Frequent interaction with customers, dispatch, and equipment teams
• Fast paced environment requiring adaptability and safe decision making
• Standard business hours with occasional overtime based on delivery needs

This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. This job description does not constitute a written or implied contract of employment.