Guest Services Representative PT 20 hours

Job Details

Are you service oriented and interested in working for an organization passionate about love and excellence

This position serves as the ambassador providing an outstanding experience with a personal touch and offering a welcoming environment to all patients visitors and guests.

Education an Experience

• High school diploma or equivalent
• Two years of customer service experience

Principal Duties and Responsibilities:

• Greets patients and visitors with love and excellence and provides accurate helpful information
• Partners with ChristianaCare caregivers such as patient guides constables patient escort patient relations nurse managers volunteer coordinators/manager to provide exceptional experience.
• Completes assigned projects such as collating typing and processing visitor passes with other related duties as required.
• Receives documents any lost or found property or answers any inquiries about lost and found property with the use of the Report to Learn (R2L) system currently Newark and Wilmington campuses.
• Ensures the Information Desk Directories are maintained and are updated as needed.
• Advises the volunteers and Junior Board members daily assignments and answers any questions or inquiries they may have during their volunteer shift.
• Excellent oral communication skills
• Distribute visitor badges
• Keeps team members updated on current issues/concerns before leaving their shift.

Hours: Evenings & weekends working a varied schedule

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Hourly Pay Range: $16.50 - $24.41

This pay rate/range represents ChristianaCares good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills relevant experience and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer firmly committed to prohibiting discrimination whose staff is reflective of its community and considers qualified applicants for open positions without regard to race color sex religion national origin sexual orientation genetic information gender identity or expression age veteran status disability pregnancy citizenship status or any other characteristic protected under applicable federal state or local law.

Post End Date

Nov 4 2026

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family including health insurance paid time off retirement an employee assistance program. To learn more about our benefits for eligible positions visit Experience:

Unclear Seniority