Quality Nurse Coordinator

Job Description

Job Description

Are you dedicated to enhancing the patient experience? At our organization, we prioritize caring for patients with integrity and purpose. We treat our patients like family! Begin your journey as a Quality Nurse Coordinator with us today.

Position Overview and Qualifications

The Quality Coordinator plays a vital role in ensuring that all elements of the quality and performance improvement initiatives are effectively implemented to enhance clinical excellence.

Key Responsibilities:

• Conduct timely and precise data collection through both concurrent and retrospective reviews of clinical medical records.
• Oversee case reviews focusing on high volume/high risk and low volume, problem-prone procedures.
• Summarize review findings and provide feedback on potential quality concerns and trends to the Market VPQ / CMO.
• Coordinate data abstraction, analysis, and trending for specific reviews and as requested, including Professional Practice Evaluation activities.
• Identify areas for improvement based on data analysis and outcomes, communicating findings promptly to the Market VPQ / CMO.
• Assist in the coordination of quality programs and initiatives across the hospital by measuring, analyzing, and taking actions to enhance services and patient outcomes.
• Maintain systematic data collection and ensure the flow of information for improvement workgroups and committees.
• Engage in performance improvement activities to guarantee ongoing quality enhancement.
• Update and manage quality profiles, collaborating with division Ongoing Provider Practice Evaluation (OPPE) and Focused Provider Practice Evaluation (FPPE) processes.
• Participate in assigned committees and workgroups, ensuring follow-up on meeting outcomes as necessary.
• Facilitate the system-wide Professional Practice Evaluation Committee in collaboration with the Chair, Market VPQ, and CMO, including all follow-up tasks.
• Build strong working relationships with hospital and medical staff.
• Retrieve, communicate, and present information in both written and visual formats suitable for the intended audience.
• Collaborate with all stakeholders to gather, aggregate, and analyze data aimed at improving patient outcomes.
• Provide updates to Division and Corporate leadership as requested, in conjunction with Market VPQ and CMO.
• Exhibit proper telephone etiquette when responding to calls.
• Ensure patient privacy and the confidentiality of Protected Health Information (PHI).
• Encourage customer service initiatives.
• Demonstrate teamwork by assisting other departments within the hospital as needed.
• Maintain positive formal and informal relationships.
• Complete mandatory educational requirements.
• Adhere to hospital policies and procedures, as well as patient safety initiatives.

Required Qualifications:

• Graduation from an accredited nursing program is required; a Bachelor’s degree is preferred.
• Current licensure as a Registered Nurse (RN) in Tennessee or compact licensure in the state of residence is necessary.
• A minimum of 5 years of clinical experience is required.
• Experience in emergency departments or critical care is preferred.

Benefits

Our organization offers a comprehensive rewards package that supports the health, life, career, and retirement of our team members. The available plans and programs include:

• Extensive benefits for medical, prescription drugs, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support , including free counseling and referral services.
• Time off programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement options , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Educational support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with a nursing college.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.

Our facility is a 270+ bed hospital located near downtown Chattanooga, offering a wide range of diagnostic, medical, and surgical services. These include cardiovascular surgery, cancer treatment, intensive care, orthopedic and spine surgery, and rehabilitation. We also feature a state-of-the-art neurosurgery program, OB-GYN services, and a level III Neonatal Intensive Care Unit (NICU), along with behavioral health treatment centers for both children and adults.

“The great hospitals will always put the patient and the patient’s family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.” - Dr. Thomas Frist, Sr.
Co-Founder

If you seek a role that offers fulfillment and opportunities for personal growth, we invite you to apply for the Quality Nurse Coordinator position. We review all applications promptly, and highly qualified candidates will be contacted for interviews. Explore the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.