Customer Program Manager
Purple Drive
Purple DriveProduct/program Manager Share Contractual Columbus, OH | Plano, TX | Chicago, IL | New York, NY | Jersey City, NJ PDT - 11395 10-15Overview:1. Product Manager Core Objective: Lead the strategy, definition, and end-to-end delivery of complex, client-facing digital banking platforms from a business perspective. Key Responsibilities: Partner with product owners from initial ideation, definition, and design all the way through go-to-market release to end-users. Manage product lifecycles (strategy, roadmaps, budgets) and lead cross-functional teams of up to 20 resources. Engage cross-functionally to secure requirements and manage handoffs with internal groups dependent on feature delivery. Key Qualifications: 5-7+ years of IT leadership in financial services; deep expertise operating on the business side of digital platforms (Core Banking, Money Movement); strong system integration and stakeholder management skills.2. Program Manager Core Objective: Drive complex Commercial Banking digital projects and own the enterprise dependency management program to ensure on-time, on-budget execution. Key Responsibilities: Maintain an enterprise dependency register across upstream/downstream systems, data feeds, vendors, and operational teams. Facilitate cross-functional alignment, driving dependency working sessions, timeline synchronization, and critical path tracking. Define project scope, manage financial forecasting, and provide transparent status metrics and aldit-ready documentation. Key Qualifications: 10+ years of program management with 5+ years in digital banking; proven success managing Agile/Waterfall methodologies; expertise in tracking dependency burn-down and mitigating constraints.
$127k - $269k
...excited to shape the future of design and collaboration, join us!We are looking for a strategic, data-driven Voice of the Customer (VOC) Program Manager to build and run a company-wide VOC program at Figma. Sitting within the Product Support org, this role is responsible...SuggestedMinimum wageFull timeLocal areaRemote workFlexible hours$255k - $320k
...Customer Programs Manager, Co-Marketing & MeasurementSan Francisco, CA | New York City, NYAbout AnthropicAnthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our...SuggestedWork at officeVisa sponsorshipFlexible hours$142.9k - $195.3k
OverviewColliers Engineering & Design is currently seeking a detail-oriented Client Program Manager to join our infrastructure team in New York state! This role will work in-office or hybrid. Candidates must be located near Rochester, Buffalo, Albany, or Syracuse. This...SuggestedTemporary workWork at office$121.7k - $152.1k
...Senior Customer Support Operations Readiness Program Manager San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States In the 1960s, NASA's Mission Control transformed spaceflight from isolated acts of engineering into coordinated systems...SuggestedRemote work$159.8k - $239.6k
...the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values... ...we’re just getting started.Role OverviewHarvey is seeking a Program Manager, Customer Engagement & Community to help build and scale...Suggested- Program Manager, Customer Experience - Broadband 1 week ago Be among the first 25 applicants At Sand Cherry Associates, we excel in the design and delivery of strategic customer‑centric initiatives through digitally‑native, data‑empowered solutions. Our client's confidence...Immediate startRemote work
- Harvey is seeking a Program Manager, Customer Engagement & Community to help build and scale programs that turn customers into advocates, deepen loyalty, and strengthen Harvey’s customer community. This role spans customer marketing, community, advocacy, events, research...
- Cubex is seeking a Program Manager to own health, adoption, and optimization across our Corporate Sales POD portfolio. You will lead the regional... ...up to 50% travel, reporting to the Associate Director of Customer Success. 5+ years in customer success or program management...Remote job
$150k - $200k
...Travel Program Manager We are seeking an accomplished Travel Program Manager to oversee a global travel management program within a dynamic... ..., adapt to evolving business needs, and maintain a customer-focused approach in a fast-paced environment. Benefits:...Contract work- Etsy, Inc. is seeking a Senior Program Manager to join our Customer Operations (CO) organization in a full-time role. You will lead high-priority cross-functional programs, partner with leaders across Product, Engineering and Analytics, and drive operational excellence...Full timeWork at office
$154.2k - $192.8k
...Senior Customer Support Controls & Governance Program Manager San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States In the early decades of aviation, flying itself was no longer the hardest problem. The harder challenge was coordination...Remote work$120k - $160k
...Job Summary The Program Manager, Global Accounts is a member of AVI-SPL’s senior project management organization accountable for all operations... ...internal AVI-SPL stakeholders to ensure the highest level of customer satisfaction attainment throughout all aspects of the sales,...For contractorsWork at office$65k - $72k
...Description THE OPPORTUNITY Reel Works is hiring a Career Success Program Manager to contribute to the design, development, and management of... ...-based work environment A true brand ambassador who is customer service-oriented, honoring commitments to internal and...Full timeWork experience placementFreelanceWork at officeFlexible hours3 days per week- ...way we are a truly connected and globally minded team. We are also nimble, efficient, and consultative by our very definition. Program Manager, Client Health As Program Manager, Client Health, you will be responsible for the ongoing stewardship, enhancement, and...Work at officeFlexible hours
- Grace Hill is seeking a Survey Program Manager to own end-to-end client experiences for annual survey programs. You will guide onboarding,... ..., analysis, and results presentation. The role partners with Customer Success to boost adoption, satisfaction, and renewal, while coordinating...Remote job
$166.5k - $185k
...unstructured data problems in their industry. With customers representing some of the largest and... .... As a Senior Customer Engagement Manager (L5) specializing in our Insurance... ...cutting-edge AI platform, leading delivery programs that fundamentally transform how carriers...Work at officeFlexible hours$125.1k - $225.2k
...seeking a dynamic Senior Rail & Transit Operations Planning Program Manager to join our growing Rail and Transit business. This is a high... ...collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We...Full timeContract workFor contractorsFlexible hours$107k - $214.5k
...additional Microsoft-centric tools to help customers stay competitive in a constantly... ...MVPs. Industry experts, Tax specialists or Managed Technology and Application services teams... ...responsible for communicating regularly to Program Director and stakeholders the project...Full timeWork experience placementInternshipWork at officeLocal area- ...Publicis Re:Sources, the Publicis Groupe shared services arm, is seeking a Client Program Manager to lead the end-to-end Marcel rollout for a major global client. You will work hands-on at the intersection of product, design, engineering, marketing, and communications,...
- Sourced Adventures in New York is seeking a Program Manager to oversee customer trips and manage logistics in an exciting startup environment. The ideal candidate will have strong operations experience and a passion for adventure activities, ensuring smooth and dynamic...Work at office
$132.4k - $165.5k
...progressive experience in a related fieldMinimum of 5 years active Program Management experience.Minimum 10 years of Project Management experience... ...the statement of work and any changesMonitors and assesses customer satisfaction, quality, and profitability.Project managers...Full timeContract workFlexible hours- Magellan Aerospace Limited in New York, NY is seeking a Program Manager to lead assigned programs and ensure exceptional customer service. This role requires managing cross-functional teams across engineering, procurement, and quality assurance to meet organizational goals...
- ...to oversee end-to-end delivery of large-scale transformation programs, coordinating with stakeholders across multiple divisions to align... ...regional teams, rigorous status reporting, and proactive risk management, with a compensation range and benefits package reflecting a...
- Job SummaryThe Program Manager will aggregate and analyze feedback from multiple listening posts—including Tell Us, client complaints, and survey programs—to identify trends, root causes, and emerging pain points. This role is primarily focused on internal feedback channels...
- Colliers Engineering & Design is seeking a detail-oriented Client Program Manager to join our infrastructure team in New York state. This role can be in-office or hybrid, with candidates located near Rochester, Buffalo, Albany, or Syracuse. You will lead multi-disciplinary...Work at office
$60 - $85 per hour
You will:Manage the growth program from end to end, including top-of-the-funnel growth / recruiting campaigns, applications processing, and hiring... ...Greenhouse as a Site Admin (user permissions, approvals, custom options) and pulling ad hoc reports using our internal TA tools...Hourly payContract workWork at office- ...company focusing on climate solutions, is seeking an Energy Efficiency Account Manager II to lead engagement with manufacturers, distributors, contractors, and other market partners to grow program participation and deliver strong partner experiences. Candidates should...Remote jobFor contractors2 days per week1 day per week
$150.3k - $210.6k
Consumer Operations, Program Manager - Stripe, LLC - New York, NY Who we areAbout StripeStripe, LLC. is a financial infrastructure platform... ...for solutions that improve the consumer experience. Develop customer support strategies and implement tools to enhance self-service...Local areaRemote work- .... Join us!ABOUT THE ROLEBlink Health is looking for a Senior Program Manager, People Operations to own our Leave of Absence and Accommodations... ...Us:It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive...Local areaFlexible hours
$142.8k - $193.2k
...reliable, scalable systems so teams can move faster without multiplying headcount or complexity. As a Senior Scaling Operations Program Manager, you’ll be an embedded operational and strategic partner who owns cross-functional programs from ambiguity to impact. You will...Work experience placementRelocationShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Program Manager. Be the first to apply!
- insurance customer service manager New York, NY
- customer service office manager New York, NY
- director customer care New York, NY
- senior manager customer operations New York, NY
- csm New York, NY
- senior manager customer experience New York, NY
- director customer operations New York, NY
- customer service supervisor New York, NY
- customer service executive New York, NY
- bilingual customer service manager New York, NY


