Guest Experience Specialist
Marriott
AC Hotel Boston Cambridge is seeking a Guest Service Agent to warmly greet guests, register them into rooms, and provide courteous service aligned with our brand standards. Role involves processing payments, handling reservations, and assisting guests with requests while aiming to maximize satisfaction scores. The position may require standing for long periods and flexibility around shifts. #J-18808-Ljbffr AC Hotel Boston Cambridge
- ...No. 1 in Chelsea, MA is seeking a full-time cashier to greet guests, take orders, and handle incoming payments with accuracy. You... ..., restock items, and upsell drinks and sides to enhance guest experiences. The role requires good math skills, dependable availability for...SuggestedHourly payFull timeWeekend workAfternoon shift
- Event Network, LLC is seeking a passionate Sales Associate in Boston, Massachusetts, who will provide unforgettable shopping experiences to guests. The associate will engage customers, assist with day-to-day operations, and collaborate with team members to ensure a...SuggestedPart time
- ...seeking a front desk professional to maximize revenue and create guest value through outstanding service. You will manage reservations... ...-in/check-out, and resolve guest issues to ensure a seamless experience. Responsibilities include accurate account handling and proactive...Suggested
- ...upsell services tailored to each pet. Lead engaging tours, become a brand ambassador at events, and maintain top-tier care and guest experiences at our luxury resort. The role emphasizes pet care, teamwork, and a strong sales mindset. #J-18808-Ljbffr K9 Resorts Luxury...Suggested
- HHM Hospitality is seeking a Guest Service Agent to provide exceptional service while greeting and assisting guests. Your role includes registering guests, handling reservations, and ensuring guest satisfaction. Ideal candidates will have a high school diploma and customer...Suggested
- ...seeking a friendly Front Desk Associate to deliver exceptional guest service in a fast-paced, fun environment. You’ll welcome families... ...with our guided play-based swim program. No prior retail experience is required; you must be 18+ and authorized to work in the U.S....Flexible hoursShift workDay shiftAfternoon shift
- HHM Hospitality in Brookline, MA is seeking a Guest Service Agent to warmly greet guests, register rooms, handle payments, and assist with guest requests to uphold brand standards and sustain guest satisfaction. The role requires excellent customer service and is supported...Shift workWeekend work
- A leading event management firm in Boston is seeking a Guest Service Ambassador to provide exceptional experiences to guests. You'll be responsible for ticket fulfillment, assisting with retail operations, and engaging guests in unique experiences. The ideal candidate will...
- ...after customers purchase products or services. The role involves handling inquiries, resolving issues, and creating positive guest experiences while meeting performance targets. It requires the ability to lift 50 lbs, stand for long periods, and pass security clearance...
$130k - $165k
...data and AI are built into how science gets done.Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world...Work at officeLocal areaFlexible hours3 days per week$26.95 per hour
...are the soul of everything we do. We are custodians of culture, champions of community, and passionate stewards of meaningful guest experiences. Guided by respect, integrity, belonging, and excellence, we create an environment where every interaction is thoughtful and every...Hourly payFull timeLocal areaWorldwideShift workNight shiftRotating shiftWeekend work$135k - $220k
...performance and results.You will own our AI and self-service strategy and lead the team who is transforming our post-sales customer experience. This role will be at the forefront of our most exciting initiatives, launching new capabilities that strengthen our reputation...Permanent employmentFull timeContract workWorldwide- ...Guest Experience Specialist Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day! A GES is the ambassador...Full timeImmediate startFlexible hoursShift workNight shiftWeekend work
- ...Product and Engineering Requirements ~8+ years customer communications operations or incident/change management in B2B SaaS ~ Experience at continuous-release software company preferred ~ Demonstrated ability building tiered, repeatable processes and RACIs ~...
- ...tools, including Gainsight, to archive customer activity and key data points.QualificationsExperience: 5+ years of relevant work experience in customer success, consulting, post-sales technical account management, or similar roles.Consulting & Project Management: Proven...Contract workWork experience placementRemote workVisa sponsorshipWork visa
$115k - $165k
...enablement expertise. Bring customer insights to Product, Delivery, and Enablement teams to inform priorities and improve the customer experience. Functional Protect recurring revenue through early renewal planning, visible risk management, and disciplined...Temporary workWork at officeFlexible hours3 days per week$130k - $155k
...and Engineering to ensure customers achieve targeted business outcomes, strong return-on-investment (ROI) and have a world-class experience. This role reports to the Manager of Customer Success.Your closest partner is your TAM. They go deep on the technical relationship...Contract workFlexible hours- ...improvements and excellenceRequirementsRequired Skills & Experience2+ years of Customer Success Management / Account Management experience at a Software Services company/Product company or 3+ years of consulting experience for Life SciencesStrong project management abilities...Full timeRelocation packageFlexible hours
$89k - $118k
...through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer...Contract workWork at office- ...Executives, Technical Account Managers (TAMs), Solution Engineers, Support, and Product teams to deliver a world-class customer experience. While not directly responsible for renewals or commercial transactions, the Senior CSM plays a critical role in identifying growth...For contractorsWork at officeRemote workFlexible hours
$95k - $142.6k
...part of the Planning Business unit CSM team, working closely across pre-sales, services & product to drive a top notch Planning experience for customers.About the RoleThe Customer Success Manager (CSM) plays a critical role in the success and execution of our Workday...Full timeWork at officeRemote workHome officeFlexible hours$102k - $110k
...relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities....Work at office$110.33k - $149.27k
...data and AI are built into how science gets done.Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world...Work experience placementWork at officeLocal areaImmediate startFlexible hours3 days per week- ...of Guided Success processes, customer engagement practices, and adoption methodologies based on customer feedback and operational experience.RequirementsBachelor's degree or equivalent experience.5+ years in Customer Success, Enterprise Account Management, Consulting,...Remote work
$151k - $207.9k
..., ensure a successful renewal, and proactively spot expansion opportunities.You will thrive in this role if you:Have 5+ years of experience in a customer success, account management, or consulting role, managing relationships with large, complex enterprises (preferably...Local areaWorldwideFlexible hoursShift work$119.5k - $179.3k
...term success.Cross-Functional Collaboration: Orchestrate cross functional teams (Sales, Services, Product) to provide a cohesive experience across the customer lifecycle.Data-Driven Proactive Adoption & Innovation: Utilize insights to guide customers through their Workday...Full timeWork experience placementWork at officeRemote workHome officeFlexible hours$105k - $175k
Boston or NYCCustomer Success /Full Time /HybridAbout LogRocketFounded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket...Full timeWork at officeVisa sponsorshipFlexible hours$90k - $119k
...customer engagement with team leadership, operational excellence, and continuous improvement.The Manager is accountable for the overall experience and performance of this customer segment—ensuring customers receive timely, professional, and effective assistance while driving...Full timeWork at officeLocal areaImmediate startVisa sponsorshipFlexible hours$73.76k - $126.44k
...7-Sep-2026 Organization Smart Infrastructure Field of work Customer Services Company Siemens Industry, Inc. Experience level Mid-level Professional Job type Full-time Work mode Office/Site only Employment type Permanent Location...Permanent employmentFull timeWork at officeLocal areaImmediate start$17 - $18 per hour
Lola Hair Studio in Cambridge, MA is looking for a Guest Care Associate with a strong sales background to create remarkable experiences for clients. You will drive service and product-based sales while providing concierge-level hospitality. The ideal candidate is sales...Flexible hours
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