Manager of AI, Automation & Enterprise Systems
$125k - $150kFull-time
DLC Management Corp.
Why DLC?
DLC is proud to be certified as a Great Place to Work and is driven by a strong culture and entrepreneurial foundation. DLC is one of the nation's leading owners and operators of open-air retail shopping centers and has expertise in all facets of commercial real estate. At DLC, our teammates make all the difference and we offer industry-leading training and career development to assure your success. What We Offer:
The Manager of Enterprise Systems is responsible for leading the company’s technology platform to support business performance, scalability, and execution speed. This role serves as a strategic partner to the business, aligning systems, vendors, and technology investments with company priorities while driving measurable improvements through automation, AI, and system optimization. Responsibilities
Soft Skills
DLC is proud to be certified as a Great Place to Work and is driven by a strong culture and entrepreneurial foundation. DLC is one of the nation's leading owners and operators of open-air retail shopping centers and has expertise in all facets of commercial real estate. At DLC, our teammates make all the difference and we offer industry-leading training and career development to assure your success. What We Offer:
- Compensation and Benefits:
- Competitive pay
- 401K company match
- Medical, Dental, and Vision Insurance
- Work-Life Balance:
- Hybrid work model
- 20+ paid days off annually
- 13+ paid holidays in addition to PTO
- Paid parental leave
- Career Development:
- Industry-leading training and development
- Open door policy
- Industry trade shows and event access
- Mentorship program
The Manager of Enterprise Systems is responsible for leading the company’s technology platform to support business performance, scalability, and execution speed. This role serves as a strategic partner to the business, aligning systems, vendors, and technology investments with company priorities while driving measurable improvements through automation, AI, and system optimization. Responsibilities
- IT Strategy & Business Alignment
- Own, shape, and execute the company’s IT strategy, aligning priorities with business needs and long-term goals
- Partner with leadership to translate business needs into scalable technology solutions
- Identify and drive opportunities to improve efficiency, decision-making, and execution through systems, automation, and AI
- Systems, Automation & Innovation
- Own the lifecycle of core business systems, including selection, implementation, integration, and optimization
- Drive system enhancements, automation, and AI initiatives that reduce manual work and improve operational performance
- Define and evolve the company’s approach to AI, partnering with leadership to identify high-impact use cases and establish a clear adoption roadmap
- Ensure systems and architecture enable scalable, effective use of automation and AI
- IT Operations & Infrastructure
- Oversee all IT operations, ensuring system performance, reliability, and scalability
- Lead and manage the Systems Administrator, providing direction, prioritization, and oversight
- Ensure effective support, maintenance, and administration of systems, infrastructure, and end-user environments
- Maintain disaster recovery and business continuity capabilities and solutions
- Cybersecurity & Risk
- Develop and maintain the company’s cybersecurity program and risk management approach
- Ensure compliance with SOC1 Type II controls and conduct regular audits and assessments
- Vendor Management
- Manage all IT vendor relationships, including MSPs
- Set expectations, manage performance, and negotiate contracts
- Ensure vendors are aligned with business priorities and delivering value
- Governance & Budgeting
- Manage IT budget with disciplined, ROI-focused decision-making
- Establish IT standards, documentation, and governance
- Track and communicate key initiatives, risks, and performance
Soft Skills
- Exceptional leadership and communication skills, with the ability to work effectively across all levels of the organization
- Strategic thinker with a proactive, solutions-oriented approach to problem-solving
- Ability to adapt quickly, shift priorities, and respond effectively to changing business needs
- Strong organizational skills and the ability to manage multiple projects simultaneously
- Commitment to fostering a collaborative and innovative team environment
- Structured, organized, and able to prioritize effectively
- Ability to handle sensitive and confidential information with discretion
- 5+ years of experience in IT management, with experience implementing AI or automation initiatives in a business environment
- Strong knowledge of on-premises and cloud-based IT systems, including Microsoft 365 and Azure and business systems (e.g. CRM, ERP)
- Experience evaluating, selecting, implementing, and optimizing business systems and technology solutions
- Expertise in managing Azure Active Directory, policies, and server environments
- Proficiency with network technologies such as firewalls, VPNs, and switches
- Advanced understanding of cybersecurity best practices and tools
- Familiarity with ITIL processes and service management frameworks
- Experience with project management tools and methodologies
- CompTIA Network+ or Security+
- Proven ability to manage budgets, contracts, and vendor negotiations
Vacancy posted 3 days ago
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