Head of Technical Support & Customer Excellence
Litera Group
Litera Group in Raleigh, North Carolina is searching for a Manager, Customer Care to oversee daily operations and manage a dynamic team. You will ensure high-quality support, enforce SLA adherence, and drive continuous improvement initiatives. The ideal candidate has over 5 years of experience in customer support and at least 2 years in leadership, preferably in SaaS or legal technology sectors. The position offers a comprehensive benefits package and opportunities for professional development. #J-18808-Ljbffr Litera Group
Vacancy posted 2 days ago
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