Field Account Manager

Field Account Manager – Solera Titling Location: Field-based role with approximately 60-75% travel within the assigned territory. Responsibilities Guarantee high-quality technical support services – deployment, installation, and utilization of our products. Master software functions, identify and resolve customer issues, and build strong relationships. Enable customers to meet utilization targets by resolving technical issues and integrating the program into their workflow. Deliver impeccable customer service and establish professional rapport while managing diverse client requirements. Determine a customer’s ability to deploy and set utilization objectives for our products. Keep all client contacts informed about product developments and DMV rule changes. Create and maintain user guides, provide onsite and remote training to clients. Support sales initiatives with area sales directors. Travel to accounts within the assigned territory, including overnight stays and air travel as required. Qualifications Bachelor’s Degree in a relevant field preferred; work experience may substitute. 2+ years in the Auto Dealer industry preferred. Prior account‑manager experience in the automotive retail industry is a plus. Self‑starter with a positive attitude, capable of independent thinking. Ability to work proficiently with a team or independently. Flexibility to adapt to client‑driven schedules. Home‑office based role, with 75% daily travel. Experience managing, deploying, and supporting PC and custom software applications in the automotive dealer market highly desirable. Key account management experience a plus. Must have motor vehicle registration and titling experience and be able to pass a criminal background check. Benefits Competitive benefits package. Equal‑Opportunity Employer Statement Solera Holdings, Inc., and its U.S. subsidiaries (together, Solera) is an equal employment opportunity employer. Solera’s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, or genetic information, or any other basis protected by applicable law. Solera also prohibits harassment of applicants or employees based on any of these protected categories. #J-18808-Ljbffr